28-02-2026 7:53 PM - edited 28-02-2026 7:54 PM
Hello. I've sold an item that is payment on collection. It is asking me for tracking information. I'm confused by this. I have never sold an item as collection before so unsure of the process. I've read about a collection code. Is this what will be input into the tracking information? I wasn't sure as the tracking information states its to help the buyer? Thanks for any help
28-02-2026 7:55 PM
Payment on collection is no longer allowed. Your buyer needs to pay and then they will receive a collection code which you can input when they collect.
28-02-2026 8:01 PM
If it's the motor cycle, cash is allowed on collection or bank transfer.
They cannot pay for this at eBay checkout.
28-02-2026 8:03 PM
I just saw that it was a motorcycle which has different rules!