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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team Community Team
  • 592 Views
  • 0 replies
  • 2 kudos

QR codes for in post lockers

Due to ebay changes where items need to be marked as received before we get paid, I decided to offer in post locker.The process was not clear and only option was to print a label - I don't have a printer. I expected to be sent a QR code but Ebay does...

Buyer Protection Fees on Auctions

Have the fees been added to auctions? I have a load of 99p start auctions in clothing which is now a category with the fees added (I was hoping to have a big clear-out before they got added!) but I can't see any sign of the fee in my auction listings...

Buyer Protection!!!!!!!!

All my selling prices have suddenly gone up by c10%. I've discovered it's due to the imposition of " Buyer Protection" which I don't recall eBay informing me about. This has effectively killed off my seller account as I will no longer be competitive....

User avatar by Contributor
  • 358 Views
  • 7 replies
  • 2 kudos

Resolved! Payment Retained

I have just made my 9th sale and the buyer has paid. I have arranged collection for tomorrow, (30/12/2024), and the item is being shipped by Royal Mail Special Delivery. I have received a message from eBay, saying that my payment is being retained un...

Send offer to buyers - item promotion

I sold two items during the fee free period and it was after sending offer to buyers (viewers/watchers or both I am not sure). The two items sold for the original buy it now within a few hours, (after being on for about a week), it was a surprise to ...

User avatar by Engager
  • 139 Views
  • 4 replies
  • 2 kudos

Prices increased

Hi! All of my listings have had price increases that I haven't authorised. I'm a private seller and suddenly I'm getting no sales and although I've listed everything correctly, I can't change the amount showing on my listings. Please help!

User avatar by Contributor
  • 1248 Views
  • 12 replies
  • 1 kudos

Terapeak or alternatives?

So if I understand it correctly Terapeak is now renamed and only available to shop subscribers?Is there any other solution to doing that sort of research, preferably off ebay.Not currently selling anything so a shop is a bit pointless until I do the ...

Import Fees UK to EU

I live in Ireland (EU) and am looking to buy an item from UK. The cost is £300. EBay is calculating Import Charges at a whopping £120. I would expect VAT to be added due to Brexit, but are all these other charges?

Selling Low value items untracked. Do I have to rely on the buyer to get payment?

First time I have sold a low value item since all these nightmare changes. Anyway I am going to be sending the low weight and low value item via bog standard royal mail second class mail. Its totally pointless using a tracked service because the valu...

My International sales are confirmed delivered but under accounts not even posted!

Is this because I haven't used their simple delivery option? These are parcels confirmed delivered 6 and 7 days ago. On the order page they are all posted and delivered. When I go into accounts they haven't even been posted yet. This has happened sin...

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