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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 637 Views
  • 0 replies
  • 2 kudos

Multiple buy discounts

Hi, sorry bound to of been asked before.I have an eBay shop and want to offer discount for quantities or even buy two get one free offers.How do I set up this up?Been trying to figure it out but no joy.Thanks in advance

Packlink>Evri what a rip off

I have just checked and there are a lot of posts about Packlink shipping and wrong information.I sent a parcel and used the recommended service when I clicked on buy postage.I bought Evri standard drop off 1-2kg.The items I sold were two at 500g each...

New postage page

I went to post an item the other day and noticed the postal page has changed . They are promoting " easy post " and then you scroll down to get to " custom postage " if you don't want to get ripped off by packlink . I also like to sort the post mysel...

User avatar by • Engager
  • 298 Views
  • 0 replies
  • 2 kudos

Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 637 Views
  • 0 replies
  • 2 kudos

PRIVATE SELLERS

Why does it appear that Ebay want to get rid of small private sellers? Earlier this month the payment arrangements changed so you have to wait at least 16 working days before you get paid. Now from 18.02.25 all our small items become more expensive w...

WTH are ebay playing at?

I don't want ebay to choose where I have to take things to post them.Just because there are drop-off centres near me doesn't mean they are usable. You only have to queue up a few times for ten minutes to be told they don't have any room for your item...

User avatar by • Contributor
  • 169 Views
  • 4 replies
  • 4 kudos

Buyer messages me after 29 days

Hi, so I sold a brand new electric blanket and she messaged me saying she hadn't received it. I checked tracking and it was in her shed with a photo so I thought, well that's the end of that one. Only for her to message me 29 days after delivery, to ...

Worried about Renewing items

Hi, I have just moved to a Business account and paying £27 to list.I had 600 items on and the new £27 allows 250 lots per month.Then 10p I think. Also I think there is commission now as well.Are these Renewing items all counted as New listings each m...

Resolved! Royal Mail Tracked 24 with proof of Delivery question

Just a quick question, Ebay offers a Royal Mail Tracked 24 with proof of Delivery...is this the same one thats offered directly with Royal Mail as Tracked 24 with signature? I don't see how it could be a different service, but I want a signature with...

31 days for available funds to be released

Anybody else sold an item for collection only and had their funds withheld for 31 calendar days? I have entered the 6 digit code to confirm collection, the buyer has confirmed collection, and yet ebay claim they need to wait 31 days to ensure the buy...

proving delivery

'Your funds will be available soon.For untracked deliveries, funds will become available 14 calendar days from the order date. To receive your funds sooner, upload tracking details or delivery confirmation so we can confirm the buyer received their i...

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