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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 616 Views
  • 0 replies
  • 2 kudos

EVRi InPost locker delivery

Hi I was just going through the occasional check I do to make sure EVRi still isn't really any cheaper than RM (it used to be) when you factor everything in. And I know which my buyers prefer so I just don't bother with it now. However I see they are...

User avatar by • Contributor
  • 87 Views
  • 2 replies
  • 0 kudos

New Payment Policy

Not happy with the new policy many of my items are a pound or two so to then add tracking will put many buyers off - I mainly sell and post 2nd class for anything under £10 as you are covered by RM insurance if hey dont deliver. If it doesnt work out...

No Returns Allowed option?

Can anyone tell my how to set my returns policy to 'No returns allowed' as ebay mention as an option but cant find an option anywhere! I am a business seller having changed from Private recently as the payment after delivery was useless for furniture...

QR codes for in post lockers

Due to ebay changes where items need to be marked as received before we get paid, I decided to offer in post locker.The process was not clear and only option was to print a label - I don't have a printer. I expected to be sent a QR code but Ebay does...

Buyer Protection Fees on Auctions

Have the fees been added to auctions? I have a load of 99p start auctions in clothing which is now a category with the fees added (I was hoping to have a big clear-out before they got added!) but I can't see any sign of the fee in my auction listings...

Buyer Protection!!!!!!!!

All my selling prices have suddenly gone up by c10%. I've discovered it's due to the imposition of " Buyer Protection" which I don't recall eBay informing me about. This has effectively killed off my seller account as I will no longer be competitive....

User avatar by • Contributor
  • 358 Views
  • 7 replies
  • 2 kudos

Resolved! Payment Retained

I have just made my 9th sale and the buyer has paid. I have arranged collection for tomorrow, (30/12/2024), and the item is being shipped by Royal Mail Special Delivery. I have received a message from eBay, saying that my payment is being retained un...

Send offer to buyers - item promotion

I sold two items during the fee free period and it was after sending offer to buyers (viewers/watchers or both I am not sure). The two items sold for the original buy it now within a few hours, (after being on for about a week), it was a surprise to ...

User avatar by • Engager
  • 147 Views
  • 4 replies
  • 2 kudos

Prices increased

Hi! All of my listings have had price increases that I haven't authorised. I'm a private seller and suddenly I'm getting no sales and although I've listed everything correctly, I can't change the amount showing on my listings. Please help!

User avatar by • Contributor
  • 1307 Views
  • 12 replies
  • 1 kudos

Terapeak or alternatives?

So if I understand it correctly Terapeak is now renamed and only available to shop subscribers?Is there any other solution to doing that sort of research, preferably off ebay.Not currently selling anything so a shop is a bit pointless until I do the ...

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