eBay Help
Seller Central
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Resolved! Buyer pays postage- how come my monthly transaction sheet is showing debits for postage labels ?

I'm looking at an example :Transaction summary for 01 Jun, 2025 - 30 Jun, 2025. There are £***.67 fees for postage labels- when i sell the buyer always pays for postage so why am i seemingly being deducted these charges? It happens every month. Pleas...

User avatar by • Contributor
  • 171 Views
  • 2 replies
  • 0 kudos

buyer won't share collection code

I have sold an item and the buyer has collected it but didn't share collection code. Now the buyer won't reply to messages and emails asking for the collection code. Since i don't have the collection code i get receive any payment, is there anyway ar...

US Buyer won't provide SSN to UPS for clearance purpose and says he won't pay customs & tariffs

I am a seller based in the UK but list on both US and UK ebay. Sold an item to the US, not through Global Shipping Programme but charged shipping cost and used UPS myself.Declared properly with UPS. UPS then requires Tax ID/ SSN from buyer. Buyer ref...

Resolved! Where is my 'offer history'?

I have had two offers on items I'm selling which have subsequently been retracted. Ebay are telling me they will be in my 'offer history' on the item page. I can't find this anywhere on the item page. Please can anyone tell me where to look. I use a ...

User avatar by • Contributor
  • 140 Views
  • 2 replies
  • 0 kudos

Charities and ebay shop subscriptions

Hi, I've started working for a local charity setting up and running their ebay account. We get the reduced final value fees for charity of 1.1%, and presently we pay a 36p insertion fee per listed item. Are charities able to take advantage of ebay's ...

Resolved! Unable to post item due to parcel size?

Hello, An item sold that has been listed for almost 2 years ( so it predates the Simple Delivery system). I can't use the prepaid label because it exceeds the maximum parcel size AND weight. "Larger or heavier packages will still be accepted by the c...

A Few Puzzling Simple Delivery Questions

Hey all.I have a couple of questions.eBay are also going to change the postage on items already listed next week.I have DVDs & CDs over 100g and under 100g.How will they know which items to change to the over 100g rate, and under?Also, they say any i...

Help

Hi, I have an issue with a buyer that I’m struggling to overcome. i sold an item and it was paid for right away. I returned from work printed the postage label off and then noticed the buyer had messaged to say they had changed their mind and now did...

No more cash on collection.

Just saw the new seller rules. I've got no issue with the reduction in free listings. But no more cash on collection I do mind. It means there is no way to make a buyer check on collection and once they accept it pay with no risk of them changing the...

Resolved! Simple delivery - is there any way around it?

Hi guys, I sell pokemon cards on Ebay and just like everyone else I've been forced into this simple delivery thing. When I am selling cards it isn't a problem as the system always gives me a Tracked 48/24 large letter. I've decided to sell my old Xbo...

Got selling related questions? Start here:

Featured Posts

Top