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PRIVATE SELLER AUCTION LOTS NOT SHOWING UP WHEN LOTS ARE VIEWED IN TIME ENDING ORDER

Have any other private sellers noticed that if they sell items by auction and then put all the items in that category into the time order of finishing their items are not there.Search for the item by name and it is there , but just searching randomly...

Terrible sales

Why are sales so bad? And returns so high? This has been the worst year I have had on eBay. I am thinking of giving it until Christmas….but if it continues to be this bad I will shut shop and go elsewhere to sell. Are anyone’s else’s sales suffering?

User avatar by Contributor
  • 182 Views
  • 1 replies
  • 0 kudos

Insurgion fre

Hello just a quick question I’ve received loads of insurgent fees from you for listing goods and I’m just curious to know where they came from could you please expand a little more or at least have a look for me to see if this is correct? Many thanks

Success combining postage

having spent time talking to customer services to combine 3 items , which worked to a certain extent. I paid for label, did not use simple delivery , requested refund. This week asked buyer to put in basket & simple delivery combined automatically. I...

Anyone else come across this potential problem?

I have always indicated 'country of origin' in the item specifics. Up until a few days ago this automatically filled the new 'country of origin' / 'item origin' field prior to the 'item disclosure' section introduced to ensure visibility for US sales...

User avatar by Specialist
  • 815 Views
  • 5 replies
  • 1 kudos

Resolved! Buyer in Channel Islands unable to pay

I have had an issue with a buyer being unable to pay as they say I do not post to Channel Islands. I have not excluded CI from the domestic postage locations that I send to. I sought help yesterday and was told that I have excluded Guernsey and Jerse...

Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by Engager
  • 77066 Views
  • 725 replies
  • 45 kudos

Resolved! My first return with buyer stating ' I just didn't like it', what to do and expect ?

I got a return the other day on a private account and the buyer has returned and posted it I can see that according to the tracking code that it's on it's way back. This was a board game (not an expensive one, only £26) but it was sold sealed in the ...

User avatar by Engager
  • 2200 Views
  • 33 replies
  • 0 kudos

Old style of listing

Hi, I changed to a business seller and now I have lost the better AI driven listing method where you just put in essential and optional detail etc. Also simple delivery has vanished. Has anyone got any advice please

Why does eBay always lie

I qualify for 24 hour payouts after buyer pays but never receive the money on the day ebay states. it says will receive funds within 24 hours bit that has never happened.

Constant Errors While Trying to Buy Postage

Hi guys,Not a new eBay seller - been selling for many years.Last few weeks I've been having issues buying postage. Keep getting an error message 'We were unable to load payment options. Please try again later.'If I keep on trying, it will eventually ...

Resolved! Item stolen from Evri Simple Delivery parcel and substituted with another item

Hi,Looking for some advice on how to proceed with this. Has anyone else been in this situation? I sold my old iPhone and despatched via Evri Simple Delivery in good faith. The buyer received the parcel but is saying the package was tampered with. It ...

User avatar by Contributor
  • 2000 Views
  • 27 replies
  • 2 kudos

Resolved! eBay punishing me for their agent's mistakes

I recently had to cancel six of my presale orders this month, and it appears these cancellations are now impacting my performance review. For context, I previously spoke with an eBay customer service agent Fabian on 10/10/2025 via eBay chat, regardin...

User avatar by Contributor
  • 157 Views
  • 2 replies
  • 0 kudos