Seller News: July 2025
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Forum Posts
Can't edit anything after receiving a bid, complains about changing postage when I've not touched it
I'm trying to add some text to the description of a listing which has bids on it. I realize I can't change the actual description for obvious reasons, but the option is there to add to it. However if I try, I get 3 errors:1) Looks like something is m...
NiNo is not required by HMRC - ebay have once again stepped over the mark.
NiNo is not required by HMRC - ebay have once again stepped over the mark. NINO No. I have checked with HMRC - they do not require everyone to give away this particular part of their private number - it is not Law. The new postage system is a joke - ...
eBay now asking for NI numbers
I set up a new private account not long back for selling off genuinely unwanted goods (as I said before, better off selling them on a private account than paying full fees or watering down the clothing business selling nans old china stuff). 30 sales...
Incorrect Feedback
Hi I have recently sold a console. All is great and payment received, no issues. However, I now have positive feedback but the purchaser made a complaint about cosmetic damage and said I don’t respond to complaints. The ebayer never once messaged me ...
Resolved! New advertising guidelines
As a user of eBay Advertising, we want to make you aware of an update to general strategy campaigns on ebay.co.uk, ebay.fr, ebay.it, ebay.es and ebay.com.au. Starting from 24 June, items promoted with a general strategy will use the following attribu...
Can't find buyers email address
Hi On the last couple of things I've sold I've no longer been able to see the buyer's email address in the order details page. Ebay help says you should be able to see the ebay email alias, but I only see the address and phone number. I thought maybe...
Resolved! Can’t send an invoice
Is anyone else not able to send invoices as of today? I sold three items on my private account and they were for ‘freight’ items which I usually issue an invoice for once the buyer clicks the buy-it-now button. But there is no option and they are ask...
Have you tried amending postage Seller Hub?
Have you tried amending postage Seller Hub?It seems to work but when you check individual items they haven't changed?Anyone know anything about this or a work around??
1kg Parcel Price Is Now 19p More Than It Was Last Week
Has anybody discovered a 1kg Parcel is now 19p more than it was about a week ago . I was paying £3.45 a few days ago this was £3.65 for the same Parcel. How can this be when royal price has not gone up in the last few days . I thought there was going...
Make claim against Evri?
So evri being evri - my 4kg parcel has been stolen, clearly not lost but stolen. Has anyone made a claim against them? I’m going round in circles dealing with them!!! Any tips would be appreciated! Have knocked them off as a postage option now. ta
Promoted Listings Broken?
I barely get sales as it is. With promotional listings on I usually get some sales. Haven't sold anything for a fortnight so i went to have a look at my advertising tab. No impressions for weeks. Is this broken?
Don't move Country........ because its technically difficult for ebay !
So you've spent years building up your seller feedback. You've never had a return, or a negative - but then you move country and ebay tell you to open up a new account because it is technically difficult for them to move your account. I find it disgr...
I notice some listings have a sale and coupon?
I notice some listings have a sale and coupon? but when I try I don't seem to able to do the sale? Can anyone advise please? example of listing with sale and coupon which I want is here www.ebay.co.uk/itm/325890101797 and I can only get the coupon ht...
Offer accepted with no mention of promoted item, then next day shown as promoted.
Sold an item from an offer made, no mention of the item being viewed through a promotion on the offer, which previously eBay stated whether it was viewed from a promotion. Accepted offer and order showed item sold with no promotion fees. Today order ...
Adverts with 'simple delivery' get more views!!
About six weeks ago .... just before 'simple delivery' arrived...i listed an item twice, once with my usual carriage and another identical advert but with simple delivery as carriage offer. Interestingly, the one with simple delivery has TWENTY TIMES...
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