Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Ebay confirms when Simple Delivery will be Mandatory
Someone else posted this as a reply to an existing thread but thought I would post it separately. It appears to be taken from one of ebay's terms and conditions pages but I do not have a link.
Resolved! Invoicing and buyer protection fee
So I've sold two items to one buyer today and I'd like to send them a combined invoice. The items are not under Simple Delivery as they're ineligible so I can send the invoice. Will eBay add their BPF to the invoice I send or do I need to add it myse...
Resolved! Simple Delivery - eBay recommended and automatic enrollment
As I understand it on 6th August all our eligible listings (i.e. over £10 in value) will automatically be converted to Simple Delivery and we will no longer have the option for custom postage. I'm selling my collection of magazines which can come in ...
Refund of simple delivery
I’ve read getting a refund can take a while. Has anyone actually received one yet?
Resolved! Refunding postage - simple delivery.
Bought two items from the seller. Asked the seller to combine postage or send an invoice however seller was unable to do either as didn’t understand the process. So paid for both at the same time so two items are on one order. The 2 items have been p...
Every thing sucks
The simple delivery sucksThe discrimination between private and business sucks - my 99p is now £1.75 whereas a business sellers is still .99p and my Levis at £10 are £11.11 but a business ones are £10 AND a business seller can charge whatever they wa...
Specifying country of origin for item for vinyl album when it's made in the EU
I'm about to list a vinyl album by a UK act - the back sleeve states "Made In The EU", but there's no option to specify EU as country of origin (which is fair enough as it isn't a country!). With the label being Universal, it's probably more than lik...
Never use Evri, ever.
Sent an item to a buyer using evri simple delivery. Tracking showed it never arrived and Evri confirmed it had been "misplaced". Buyer complained but was otherwise uncommunicative. I refunded the buyer rather than receive negative feedback. Eventuall...
Simple Delivery
I still live in hope that they will scrap Simple Delivery or at least let sellers choose the postage service they wish to use which was always Royal Mail for me, I did not mind the trip to my local post office 2 or 3 times a week and never had any is...
Resolved! Refunding buyer
A buyer bought a vinyl record from me and requested a refund with the reason being " I just don't like it ". They have requested a refund for the item £1 + postage £1.90. Do I have to refund the postage, and do I have to pay the return postage? They ...
Simple delivery wrong label
After faffing around with 'simple delivery' (been here 24 years) II listed an item which eBbay decided would charge the customer either £3.38 or £4.00 depending which service the customer wanted.Ok I'll go with that...then the item sells . Buyer sele...
Resolved! Is bring my label now available?
I’ve just copied this from a latest updates thread posted by eBay on 17th July.Home collections with Simple DeliveryWe’re excited to share that you can now book a Royal Mail home collection directly on eBay, at no extra cost. Once booked, the courier...
New Simple Delivery pricing!
So they are introducing new pricing for SD from Feb 12th! Methinks that mandatory SD is approaching rapidly.... Well goodbye E Bay when that happens.
Hidden listings due to policy violations
Since 1st March, I have had a total of 5 listings hidden "due to policy violations". I have had a total of 3 prolonged chats with support (after spending a lot of time getting past the bot) and appealed all 5 .The listings have been active and unchan...
Will an untracked unpursued INR eventually close in seller's favour?
Am I right in thinking that an INR will eventually close in the seller's favour if the buyer does not pursue the request for refund when eBay offer it? (Buyer would have been asked to confirm non-arrival / offered refund by eBay five days after INR c...
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