Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
2 or more bids on an Auction listing will mean new Buyer Protection Fee becomes a seller fee instead
I can't seem to find that anyone has posted about this, so I'm wondering if private sellers have in the main even realised this yet! So, to explain the point I'm making, ebay is making much of the fact it's now free for private sellers to sell on eba...
How can I contact Ebay ?
Hello,Is there a way, other than by Telephone which I cannot afford, to actually contact Ebay. I have been trying this automated thing as there is no option to go directly to live chat.I have to spend 15 to 20 minutes writing different sentences gett...
Resolved! A few UK business seller questions regarding stock inventory levels, listing selling fees, variants
Regarding UK business sellers;[QUESTION 1 - Stock & Listing Fees]Two sellers have the 'Listings stay active when you're out of stock' option on. Over a 14 day period SellerA lists an item at 6x stock, sells them to 0, then replenishes stock to 3x and...
Ooh look...got several of these!!!
Delivered a week ago by Royal Mail. Stated on their website. Give me my money ebay.
eBay holding my monies for items sold paid for and delivered
Hello Surely this new eBay policy with regards to holding Sellers Funds For Items Paid for from the Buyers is not legal ?I.e. I purchase a car , pay for the car through eBay , collect the car from the seller but the seller won't see any monies for 2 ...
Buyer Fraud
Hey people, not much done on ebay but decided to sell a laptop. Have video of it working, serial number and me packing it. Sent it off to the buyer and they reported that it didn't work. THey also mentioned in same message that they didn;t want it as...
Cant send large parcel via Royal Mail?
Im currently trying to purchase a shipping label for a guitar i have just sold. I seem to be unable to send this via RM/Parcelforce. The largest package dimensions it allows for is 61cmx46cmx46cm. The only option that will facilitate a parcel of this...
Lost DPD Parcel via eBay forced shipping
I sold a pair of trainers via eBay Global shipping, I’ve printed the eBay DPD label dropped them off at the shop thinking all would be well. the parcel has gone missing the last scan is the DPD shop when I dropped them off. EBay has already sided wit...
Changing from a long time private account to a business acount.
I've been selling on ebay for many years, mostly my own stuff or things given to me. The last few years however, I have been starting to consider my hobby as part of my regular income. I have built knowledge and now feel I'm ready to make the step up...
Resolved! Buyer Protection Fee and new Tax Arrangements
Ebay are clearly aggressively pushing prvate sellers to switch to business status or drop out altogether. Is this linked to the new tax liability changes? (Private sellers are allowed to sell approx. £1700 per annum).
Cannot reply to posts ?.
For a while now I've noticed that I cannot reply to posts on Community. Even when I post something myself I am unable to make replies to anyone that comments on my post.I did not think much of it until today , after noticing the buyer protection fee,...
So my item was delivered to the buyer in Holland five days ago yet funds still pending
No open case. Asked assistant why funds haven't been released and it replied: I'm not finding any items with recently opened requests or cases, antony. Either the buyer still needs to report that their item hasn't arrived or your case was already clo...
Can we have a discussion about where you think eBay is going and how they could improve ?
Clearly eBay have gotten this badly wrong. But when you check it out, all they really had to do was go back in time and change the seller fees to what the buyer fees are now and everyone would have been happier. (ps I still think the cap is terribly ...
ABSOLUTE NIGHTMARE - NOT GETTING PAID
I have now been trying to sort out my payments for over 2 hours now and had to just end the chat as the agent was just repeating the same thing over and over but not actually saying where my money was.Payout for two sales were apparently available on...
OMG now The Type has Shrunk on Selling Page .. pure pants again from ebay
OMG now The Type has Shrunk on Selling Page .. pure pants experience again, they just roll in weekly....first it was the moving of page with arrow .. not centered .. that never remains constant .. now shrunk to point of needing a jolly big bleeps wor...
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