Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
User
Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...
Royal Mail tracking
Most tracking services are very good but not Royal Mail. When checking the tracking for Royal Mail for goods supplied by an e bay seller the Royal Mail site says the tracking will be updated when they try to deliver. Now that is not much good if you ...
Marking an item as dispatched
Have successfully used eBay for many many years, and have always posted via Royal Mail and done my own labelling. Sent an item the same way a few days ago and cannot find any way of marking the item as “dispatched”, so ebay keeps saying the item is o...
Should requiring payment method trigger an automatic payment on auctions?
I have this setting enabled in buyer rules'Require buyers to provide a payment method before they place a bid'(here https://www.ebay.co.uk/bmgt/buyerrequirements) My understanding was that should trigger an automatic payment 3 days after the end of a...
Anyone else getting 'This listing has a policy violation. It's hidden until you can fix it.'?
I've just listed a shirt for sale and get a "This listing has a policy violation. It's hidden until you can fix it." message.When I click on 'Resolve issue' there are no issues reported!Anyone else getting this?
Posatge costs who pays now?
HiI have returned recently to ebay to sell some items, but I can't make sense out of the postage situation? I used to post mailing costs and the buyer would pay and I paid a 10% fee, what has altered it shows me as paying??
Simple Delivery Address Labels
I'm sure most eBay sellers will have had sales to buyers addresses containing some errors that require googling to make sense of the address, or sometimes require contacting the buyer for address clarity. In the good old days before the so called awf...
Resolved! Simply delivery
Simple Delivery on eBay is absolutely terrible. It severely limits sellers and doesn’t even include all the couriers I used before. Honestly, it feels like a disaster — I don’t know who came up with this system, but it looks like something pushed by ...
When are people going to take responsibility for their own actions ?
When are people going to take responsibility for their own actions ?recently we have had a couple of INR requests via ebay system.. In both cases the item has been shown as delivered via Royal mail tracking and upon checking the GPS and photo match b...
Resolved! It needs to be more visible when a buyer pays for upgraded postage.
I offer free delivery on most of my items, but also offer next day postage for a fee. I tend to miss when a buyer upgrades postage a lot. You get no indication on the "manage orders" page, you have to go into the "order details page" to check if they...
Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales
Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...
What happened to eBay?
I used to sell on eBay a few years back and although it was expensive for sellers, it was manageable. I have recently started selling again and it's abysmal! No views, extortionate selling fees, silly "promotion" percentages (10% before fees to sell ...
Unable To Send Combined International Invoice
Is there anybody else who is having problems with sending a combined international invoice . I rang customer service this morning and she said not everyone is having the problem . I was wondering how long this has been going on .
Simple Delivery -- Parcel lost but I've had to refund
Greetings,A weird one! Sent off a small parcel Royal Mail Tracked 48 via Simple Delivery. Tracking says it was delivered on the following day by Yorkshire Distribution Centre YDC Parcel Hub to an address well over 200 miles away! There is just a sign...
Can you still use the basket, generate an invoice and discount postage?
Can you still use the basket, generate an invoice and discount postage?
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