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Seller News: June 2025

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no sales

no sales whatsoever in february..getting worried now.my sales do not include the seller protection yet...am i doomed on ebay

Resolved! Help with a return what would you do ?

Hi all Im a bit Naive here I sold a gasoline tank for a motorcycle , The buyer asked if it leaked and had any cracks So I checked and then sent photos via messenger yes , there was a cut mark ( scratch) I took a photo and sent it to him with a messag...

late delivery late

Morning everyone So Today Morning I just see my account very strange. So last summer I have few late delivery late as carrier did not picked up on time. It was happened last July. The late delivery late was stay until Last December because Ebay cance...

Asking ebay to step in - as a seller

I sold a bottle of perfume (that is discontinued and advertised as such) still wrapped in cellophane and the buyer has opened the packaging, sprayed it, and asked for a refund because the smell doesn't last as long as they'd like and therefore they'r...

Resolved! Negative Feedback Removal

First time having negative feedback after over 100 sales. So buyer left a negative feedback saying 'not received as describe". It is a talking and giggling soft toy. Buyer said the talking mechanism is not working (inaudible). I have tested it prior ...

No funds

Hi. I sold an item yesterday, which was collected by the buyer. I scanned the QR code and everything updated and it shows as collected. The status says that the funds were released to my eBay balance shortly after, however the funds have not gone in ...

Resolved! Item not received claim

Hi guys. So I recently sold a camera for £650. I'd been hesitant to sell such a high ticketed item but I saw them going for a good price on eBay, so thought I'd give it a go. Within days someone bought it for the full asking price. Buyer had 8 positi...

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Payout Balance Disappeared

Is anyone having problems with the website this evening? Processing balance has completely vanished along with payout history… hope the funds haven’t vanished, either

Invoices

I can now send an invoice which is great. However I now have hardly any sales because of the Sellers Protection. I would say it has dropped off at least 90%. The next change Ebay need to do is only apply Sellers Protection to sale over say, £20. I am...

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  • 1 replies
  • 1 kudos

HELP please Cannot change listings to SD

Some of my listings have changed to SD by eBay but I want to change my others to SD manually. Now I realise these have to be done individually (total pain as not bulk edit for this), but the problem is it is not giving me the option of SD on some of ...

Resolved! posting an item direct with royal mail

I just sold an item and posted direct with royal mail and they collected with their own label, as I don't have a printerAll worked great but ebay thinks I still have not sent the item and therefore have not paid me

Resolved! eBay UK Support phone number ??

We were trying to contact eBay from the web site hoping to get menu or phone number info on the site, but it keeps displaying pre-written menus for help areas, or chat with the Robot AI. Cannot see any phone number info or Call Us menu like before. H...

Combined Postage Mayhem

I asked a support agent how to combine postage with Simple Delivery and she did not know the answer. The Ebay guidelines still show the old way of re-sending and adjusting the invoice, which will no longer work. How can Ebay implement a new policy wi...

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