Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Sealed vinyl arrived in Australia warped and unplayable - best way of issuing refund?
I sold a sealed 12" vinyl record sent through the Global Shipping hub which arrived in Australia 10 days after being posted. Unfortunately, there is a bad warp which means that for the first few minutes of each side, there is skipping - in essence, t...
23-Year eBay Seller Leaving Over Simple Delivery Policy
I've been using eBay as a private seller for over 23 years. This new Simple Delivery policy is the final straw. It strips away the flexibility and control we've always had, forces us to use services that often don't work for our area, and ties up pay...
Frustrating "indexing" yet again for a 3 day auction
I often like to list things for either a 1 day auction or a 3 day auction. However I have increasingly noticed when I create a new listing, there's a considerable delay before the listing is live and appearing in search results. I know this is appare...
EBay Policy Violation: counterfeit item policy
I get so frustrated with eBay these days as there is nobody to talk to on the phone, although, from past experience, customer service is not much use anyway.I have had a listing suspended due to an apparent policy violation of the counterfeit items p...
Simple postage and unable to choose your own courier
THAT'S ME GONE, EBAY LOSE ANOTHER CUSTOMER. I CANNOT BE BOTHERED WITH THIS NEW SYSTEM OF SELECTING POSTAGE, IT IS FAR FROM SIMPLE. I HAVE BEEN WITH EBAY FOR WELL OVER 20 YEARS AND ENOUGH IS ENOUGH. TIME TO SELL ELSEWHERE
Problems again with eBay/Pitney Bowes tracking not updating when GSP item has been delivered
I have a few GSP items I sold last month that have no update since July 30 re tracking - even clicking on the tracking number which takes you to Pitney Bowes' website for tracking shows no update, but I just got feedback from a buyer who received one...
Resolved! Feedback
On feedback there’s only positive, what if you have a issue & don’t want to leave positive feedback?
Opened - never used? What is that supposed to mean?
What is 'Opened - never used' supposed to mean? I'm asking this of sellers because I would assume that they have some idea what they are thinking when this description is used. I just bought an item which was listed as 'Opened - never used' but it di...
Very low GSP shipping costs displayed for Oversized item. Will eBay honour them?
I've recently re-listed a large framed item. This is too big for SD, so this time around I had to chose the "Oversized Above 20kg or 61x46x46cms" Package Size which allowed me to define my own UK shipping service and cost. I also chose to make the it...
Does this mean I don't have to use Pack link or Simple Delivery?
The last three items I sold (about eight months ago) were all flagged by Packlink as being over the declared weight. After the first incident, I started photographing the parcels on the scales. This meant I was able to appeal the second and third cla...
Posting getting pickup from home
I am having issues trying to Evri to pick up from home now thanks to eBay and its automatic pricing.How can I change this??
Ebay Balance
Is this a glitch with ebay balance? the money from my sales this week is in ebay balance within 24 hours of the buyer paying.
postage
Hi I'm looking for some postage help. I'm brand new to selling on eBay and have just sold my first large item. It says seller has selected parcel force 48 at checkout do I have to use that postage, ai was planning on using DPD? It may be something se...
Is anyone else having issues with ALL couriers during the summer?
I'm really getting concerned about my business over the summer. I ship approx 25 parcels a day (more on a Monday) and i'm having so many issues with the couriers. Royal Mail are taking so long to deliver items including tracked. RM 48 Tracked should ...
Business Policies
Are eBay playing with business policies in accounts? Reason for asking is, I went to change postage costs on a few items this afternoon in prearation for RM price increases. These are items which will be excluded from SD (under 100g and under £10 val...
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