Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Selling Tools - traffic
I have been keeping an I on these lately and although i am very pleased that they are going up and i do actively pursue a sale when I get interest in something, I don't know how these figures compare to other sellers. The Green is simply because they...
refunds not going through
ebay has an issue with my account, both accounts held for over 15 years, when they removed amex as a payment method, doesn't matter what card I have to do refunds ebay wont accept it, the cards load up and ebay charge fees and I can buy on the platfo...
“ We cancelled a sale for your security”
I received one of these messages from eBay. I’ve already posted the item with Tracked48. I don’t think there’s a way I can get Royal Mail to cancel the delivery. Any advice appreciated
Help with payment.
Hi all. I have sold an item listed as cash on collection but can be posted at buyers risk and expense. Ebay are showing buyer has paid yet buyer has offered to pay by bank transfer for the item the fees and the postage and has asked for bank details ...
Help/Advjce
My mum bought a mattress from a business on eBay approx 6 weeks ago. Everything is fine. She ordered some vitamins on the weekend and paid for these but for some reason the mattress was in her basket and charged her again. She’s 65 so not great onlin...
Manage payments
I am regularly srnfing items from uk to Canada. Now I have to wait 1 week plus before receiving payment. What happens if buyer doesn't acknowledge receipt of item? Does the seller now have to chase buyer?Also, is this delay just a money spinner for e...
Problem for buyers with discount coupon
This is one of these posts where I'd really like to hear only from sellers with direct experience of this situation. I don't need to hear what "should" happen; I can see that for myself. It's what actually happens, which seems to be quite different, ...
ebay sellers fees
been selling my duplicate pokemon cards of late and im so confused with the sellers fees as nothing shows on my end and i've had a friend on his account go to buy a card and nothing gets added onto them at the checkout, most of the cards are up for l...
Buyer Collected Item But Gave Wrong Collection Code
Hello everyone, A buyer came to collect. Loaded the item and left before we had chance to check the code. The code is incorrect. The buyer of this £380 item is now not replying. Ebay has the payment held. We have a video clip from our CCTV showing th...
Ebay shafted Sellers
I would like to ask sellers about the new rule on having funds on hold until they have been delivered to the buyers , what do sellers think to this ? For me i feel shafted as a seller of 20 years
Freedom Of Choice
Hi all,Why does it feel like ebay are sending out Control Freak Vibes.First they decide to introduce this policy of making private sellers wait 4 - 15 days to have access to their funds.Secondly if they make Simple Post compulsory then I will never s...
New Buyer Fees - Possible New Discussion
I mostly sell toys so it looks like the fees haven't been applied to that category yet. I do have a single Nintendo game listed. From my home screen, the price is £30. If I look at it from a browser I'm not longed into, it shows as £31.92. Like many,...
changing other account to a business one but bank error
Hi there i was trying to change my other ebay account to a business one, the bank account that is already attached to it is the one i want to just keep using it for. but its asking me to add the details again to verify but it says something in red li...
Just exceeeded £1000 in sales... HMRC question
So I've just discovered I've exceeded £1000 in sales, but I'm usually just selling off my own clothes and products I've purchased at mostly a small loss. I'm not a business, just someone trying to free up space. Do I need to do anything in regards to...
Unable to Revise Listing
I have 2 Buy It Now listings that I can't revise because eBay message says they are auction listings or set time listings - any suggestions other than ending and relisting (or emptying cache & cookies :0 tried that)
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