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UK Seller News: April 2025

Stay ahead of the curve with our latest updates.

Weekly Chat with the eBay Community Team

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IE Seller News: April 2025

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Community Mentor Programme

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new payments for sellers

Hi there, well my buyer paid yesterday evening for an item and i looked in my e bay account and the new system showed the balance in there so i have just withdrawn it out of curiousity (will be stacking it up after this) just to see how long before i...

Resolved! Item not as described scam

Hi I have a theoretical questionIf I were to sell something and in the listing I stated that I didn't accept returns(I didn't notice this at the time) and somebody has bought the item. What happens if they falsely claim the item is not right? I'm wor...

Ebay business school

I was so right! Last year I asked what business school ebay went to as the reduced listings would impact on on my private selling account. Sales have been down by one third since. I have used up all my free listings and now will not be able to relist...

User avatar by • Contributor
  • 541 Views
  • 15 replies
  • 1 kudos

paypal

i need to enter a 6 digit code but have lost the app that lets me get a code so which app do i need to download to get a code

EBAY stop trying to reinvent the wheel

EBAY stop trying to reinvent the wheel! Whom else wishes they never changed on the 4th of February, it is now dead.10222 impressions, 244 views in a month and zero sales conversion, for me that is insane… now that is very strange, must be eBay bots a...

Postage glitch ?

Please keep a keen eye on your postage costs. I listed some items earlier and it wasn't until I finished that I noticed that the postage amount was showing as £2-70 on each listing, as opposed to my usual amount of 89p. It appears that I had been aut...

Buyers on 0 feedback making fake bids

Buyers on 0 feedback bidding on items and then not paying. Some have only registered in the last few days.Looks like fake buyers trying to trash sellers accounts. Do Ebay make new buyers register a bank card and contact details?How can I block buyers...

User avatar by • Engager
  • 5727 Views
  • 30 replies
  • 1 kudos

Confirming dispatch

I'd like to confirm the dispatch of an item to the buyer, but I can't find anywhere in 'My Ebay' where I can do it. Thanks.

Reporting, Feedback, Appeals, EDD's - Is it all AI

Would answer a few questions I cant figure/understand, We use forms to complete the... 1. Reporting system for Private Sellers2. GPSR appeals3. The 'New' feedback removal request4. EDD's, 1. Long standing and imo it doesnt work, the threads on the fo...

Chance to put things right

Recently sold an item and delivered less quantity than I should have (not 100% my mistake but it looked that like it was).The buyer flamed me without giving me the chance to put things right.Once I understood the issue the buyer received a full refun...

Authentication parcel lost in transit to the centre

Hi, I sold a pair of trainers through the authenticity program, eBay provided me a label. The issue is the tracking stopped when it arrived at the DPD distribution centre.Do I have any protection as a seller? The label was provided by eBay and I woul...

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