Seller News: May 2026
Your May Seller News is here
Forum Posts
Ebay holding funds
Hi, I am a new seller, It stated that funds would be available from one of my sales today. I have checked, after an hour it was there. I pressed to withdraw the amount to my bank, and it says that ebay are holding my funds while they confirm my bank ...
Resolved! How does one get payment returned after a refund has been made?
I have just had a customer contact me to say that an item not received refund needs to be returned to me as the item eventually arrived. There seems to be no way of doing this through eBay and one cannot communicate any kind of contact details to ena...
Making Tax Digital (MTD)
HI all I fall into the 50k turnover category from April 26 and am going to need to submit digital records. For several several years I have done my accounts myself generating reports from eBay and my external website before deductions all deductions ...
Resolved! End listing early to highest bidder - who pays the buyers protection
If I end a listing early to the highest bidder, who pays the buyers protection? If I go to the option to end the listing I get two options, "sell to highest bidder for xxx" or "end listing early and cancel all bids" In the example below does the bidd...
Claiming from Royal Mail
My buyer contacted me that their purchase had arrived damaged (with photo), I immediately asked eBay to refund the amount (wrong), Now I would like to make a claim against RM (Tracked 48 used), but apparently my buyer should open a case, but now she ...
Resolved! £429 INR: Buyer admitted receipt, but tracking is glitched. Advice?
Hi everyone,I’m seeking advice on a high-value (£429) dispute and wondering if anyone has successfully navigated the "Post-Refund Reimbursement" policy introduced in November. The Situation:Item: Used Mac Mini M4 (£429) sent via Royal Mail Special De...
Resolved! Another Simple Delivery query.
Some advice would be appreciated, Sold an item [Music box set] offered free postage to the buyer. eBay charged me the Simple delivery postage. Took over a week for Royal Mail to deliver the tracked 48 parcel. The buyer contacted eBay for a return wit...
been scammed
I have sold some genuine Tiffany Jewellery yesterday it was paid for so I posted this morning only to get a email this evening from eBay to say there was some suspicion on the account and not to send It which i HAVE already done. Shocking !! I am dow...
Who Is Responsable when simple delivery goes wrong
Morning. I have just sent a item well packed and placed fragile stickers on the box. The buyer has been difficult already before the item has even arrived. Threatening me with opening a dispute against me because one delivery attempt failed because t...
Simple/Custom Deliery options are no longer options when creating a new listings
Have I missed an update? The only postage option for me now for a new listing seem to be custom delivery. And listings that I had created with simple delivery (to take advantage of the extra convenience in the event of loss or damage) are now listed ...
How do I stop automatic relisting?
I don't usually sell on ebay, I just recently had 4 items to sell. I put them on auction and they all sold, but annoyingly the buyers of three of them asked to cancel immediately. So I wanted to relist them, and tried, but it kept saying I couldn't r...
Why do buyers do this?
When you send an offer and they just ignore it and just let the time run out? Meanwhile whilst any offers are pending you can't revise the listing, you can't change prices or anything. You only option is waiting up to 4 days or end the listing and re...
Buyer protection fee on sellers price.
HiI understand the concept of the Buyer Protection Fee.However can someone explain why it is added to collection only items when the buyer has the opportunity to examine the items before payment is made?I guess perhaps some items can't be fully check...
Is eBay authorised to ask sellers to provide bank statements & source of income details on links ?
I am a new seller onboarded via the eBay Seller Programme, and my overall profit is very just little more than shop fee. Recently, I encountered an issue where eBay requested additional information through an external link sent by email. Most of this...
Resolved! Selling Using eBay Postage Courier System.
I recently sold two items on eBay, I opted to use the simple postage system. Unfortunately my printer failed me so I decided to go to my local post office instead, as on my listings I promised the prospective buyers a next day delivery. Now armed wit...
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