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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 638 Views
  • 0 replies
  • 2 kudos

New system not paying out

Hi has anyone had the same issue as me I've been selling for 10 years 100 per cent feedback and over 500 followers under the new system I had to wait 48hrs for payment I had 10 items delivered on Monday all good and left positive feedback however I n...

buyers begging for a discount

Is it common to get messages from buyers begging for a discount? I read all different weepy stories why people cannot pay the price I listed something for. Their daughter wanted it for birthday, they just had a life-threatening operation, they lost a...

What is your best / lowest price?

How do you respond in a professional manner when you allow offers and the buyer still asks - "What is your lowest or best price?" My best price is the one you see! Surely I won't be suggesting my lowest possible prices.

More on Buyer protection scam

Listed 2 items virtually identical today - one got put up with Buyer Protection fee and one didnt - big congrats to eBay for making more of a mess than they have done already. Refunds - given that either the combined shipping option has glitches and ...

User avatar by • Visitor
  • 142 Views
  • 1 replies
  • 2 kudos

Q&A

Hellore the Q&A section of the listings. This is a useful place to add the following.QuestionWhy has the price and postage of your items gone up?AnswereBay have added a 'Buyers Protection Fee' for all private sellers. This goes to eBay not the seller...

Resolved! Do ebay want rid of private sellers?

Buyer protection fees policy seems unethical to me. Are ebay now able to earn interest on funds they withhold from private sellers? Are they earning off my money? Buyer protection fees policy make private sellers uncompetitive. My sales are set to dr...

Resolved! Payouts on hold for no legitimate reason...

So my payouts are on hold. Not sure if it has something to do with ebay prompting me to give them my national insurance number?? Quite frustrating as the postage costs will come up to over 100£ as i sold a few items as i needed some extra cash for a ...

Resolved! Problem with item sent via Global Shipping Program

Hi. An item I have sent via GSP to the USA has not been delivered. I suspect held by US customs. It is not a restricted item so I do not know why this is.My buyer has raised a case and wants their money back. I fully understand this.How do I contact ...

User avatar by • Contributor
  • 1944 Views
  • 20 replies
  • 0 kudos

Resolved! Private Sellers and eBay promo coupon codes...

Just done a bunch of listings as a Private Seller and on checking them I noticed that they all have a 5% discount coupon code (BALFEB5).It's highly likely I'm going to make myself look like a complete horses' asre here but am I right in thinking that...

FAKE STAMPS

EBay has a blurb somehwere about not hosting fake royal mail stamps -- yet the site is littered with 000's of the things which surely must hurt anyone dealing in genuine royal mail postage -- quite strange

User avatar by • Engager
  • 125 Views
  • 4 replies
  • 1 kudos
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