Seller News: May 2026
Your May Seller News is here
Forum Posts
Unable to combine GSP with another International mail service now?
Hi, I've had someone from the US show interest in a £15 CD I'm selling but has complained that the Global Shipping Programme shipping price is too high - I've tried to opt out of the GSP on that listing for the US (but still have GSP active for other...
Buyer not received item Global Shipping program
Hi All,I sent an item to the GSP hub in Lichfield on 14th Jan for a buyer based in the Netherlands.My tracking shows the item was delivered to GSP, then onward Pitney Bowes tracking just says it cleared customs on 26th Jan.My buyer has contacted me t...
Resolved! Evri unable to deliver
Hi, I sold an item and sent it via simple delivery with Evri. Evri say they were unable to deliver and returned the item to me. The buyer say they get this frequently with Evri. Once it was returned to me, the tracking updated to say delivered they c...
Can't mark an item as dispatched
Hello all,I just sold an item and want to set the order to dispatched.It was sold to someone who came to collect it. I refunded him the postage after he paid. All very straightforward.I tried to change the item to add or allow collection only, but it...
Simple delivery scam
My partner bought a phone on EBay £700, the seller who we now know is a scammer, sent it using Simple delivery 48 hour tracked. On the day it was due, the postman arrived 2 parcels for me that were also off EBay ( my account) and took the photo of me...
Cannot message member who made offer
I missed an offer on an item that i'd have accepted.I've tried sending a message and it says " User Not Found " I've been on their profile page and selected Contact Member and get the same result !
Resolved! Parcel held in UPS Warehouse, no response from buyer.
Sent an item to buyer in US using UPS label from eBay (not ISP) over 17 ago. 15 days ago, UPS needed buyer's ID number, which they seem to have got (alert removed from tracking). 10 days ago, tracking says UPS requires additional info or documents fo...
Resolved! Question about selling eyeshadow palettes
HiI was delighted to have sold a now discontinued Dior foundation yesterday for a VERY good price, I actually got the figure from looking at one's that had recently sold and was shocked to see what someone was willing to pay for it (within 4 hours of...
MC999
Am ebay seller sold almost 24 item after it i decided to scale my bussniss and i connect my LTD to ebay account but ebay suspend my account without any reason in MC999 i didn't violate any policy i also have good reviews please help me to tag ebay te...
Are eBay stealing from me ?
Iv just sold over £1222 of items this past two weeks with promotion fees of around £112 and maybe another £10 in postage fees , which should leave me around £1090 give or take but I only see £970 can anyone explain this to me
Resolved! postal address different to buyers registered address on invoice
Am I correct in assuming if I send to the postal address as shown on the invoice I will not receive sellers protection as this is a different address to their registered address which also shows on the invoice?
Ebay holding funds
Hi, I am a new seller, It stated that funds would be available from one of my sales today. I have checked, after an hour it was there. I pressed to withdraw the amount to my bank, and it says that ebay are holding my funds while they confirm my bank ...
Resolved! How does one get payment returned after a refund has been made?
I have just had a customer contact me to say that an item not received refund needs to be returned to me as the item eventually arrived. There seems to be no way of doing this through eBay and one cannot communicate any kind of contact details to ena...
Making Tax Digital (MTD)
HI all I fall into the 50k turnover category from April 26 and am going to need to submit digital records. For several several years I have done my accounts myself generating reports from eBay and my external website before deductions all deductions ...
Resolved! End listing early to highest bidder - who pays the buyers protection
If I end a listing early to the highest bidder, who pays the buyers protection? If I go to the option to end the listing I get two options, "sell to highest bidder for xxx" or "end listing early and cancel all bids" In the example below does the bidd...
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