Seller News: May 2026
Your May Seller News is here
Forum Posts
Buyer wants to return item from USA, he isnt willing adjust the watch bracelet, who pays return post
I sold a Rolex watch bracelet to USA buyer, the clasp is loose and needs adjustment he wants to return as a faulty item. Do i have to pay for return postage?
buyer keft neg feedback 7 weeks later stating parcel hadn`t been delivered. Royal mail reciept state
A Buyer has left negative feedback. She states parcel posted on 9th December has not arrived. Royal Mail receipt shows it was delivered to the right address on the 11th Dec. She`s left it till the 31st of January to report this. I`ve asked ebay to re...
Resolved! Put eBay Simple Delivery in post box but says its for delivery by Evri
Pretty much as per title, wasn't thinking as I chucked it in the postbox and its not showing as being scanned on item tracking despite them emptying the postbox at 6pm. Any idea what will happen? Should I just refund the buyer?
Re. Simple Delivery and collection only not working at all
@nickmauldy This is in response to your thread entitled 'Simple Delivery and collection only not working at all' as I am unable to respond directly to that. https://community.ebay.co.uk/t5/Member-To-Member-Support/Simple-Delivery-and-collection-only-...
Two orders from same customer problem - solved!
Previously when I would have a buyer order two similar separate items I would package both items in same parcel print out one label, and then use `MARK AS DISPATCHED` to show the other item as dispatched.....this worked fine. Now however eBay have re...
Unable to receive a returned item - advice please
I have received a return request for an item sold on 13th January and delivered on 16th January.This item was an Apple keyboard, new in box with original seals. The photos clearly showed all serial numbers so that buyers could check the item before b...
Pice adding VAT?
I have added a listing for £600 but the price showing on the listing (-buyer protection) is £720? assuming VAT as this is 20%? Should desired listing prices be entered without VAT to allow the markup?
general returns rant
Quick rant if I may be so bold.. 1. why is it when you get a return for a higher ticket item ie laptop or PC that the buyer opens the return after a while maybe after they have used it for 3 weeks then open a return then keep you waiting to almost th...
Marking An Item As Dispatched & Adding Tracking
Hello folksI recently sold an item for the first time in years & used my own courier (DPD) to send the item.I can't seem to either mark the item as dispatched or add a tracking number. When I try the former, I get a message saying "The selected order...
Advice please as my gut is telling me red flags
Ok i am becoming a little unnerved and want to know what others think. Recently i have been listing inherited sterling silver jewellery some in job lots due to the amount we have. One buyer has today won two single items and a job lot. Now i thought ...
Resolved! Ebay refunded buyer
Just came here to post this story as eBay's policies are completely broken. I sold a 500£ pokemon card to a buyer who after receiving claimed nothing was in the packaging (I suspect he just took it out of the top loader and took pictures after). This...
Is Influencer Marketing With Ebay Allowed ?
Hi,I have configured a big list of Instagram account owners each with over 1 million followers and they are willing to post a post with my ebay products. Do you think I will get sales ? Or it will lower my ebay internal rankings ?
items over £100
i have an item that sold for over £100 and want to find the best way to send it without using by 1pm postage as my item is under 100g and would cost me about £10 and i thought the item would not go over £100 as others have gone for much less
Resolved! Zero Rating Buyer for Expensive Shoes UK
Hi there,Would welcome any advice as this is the first time I have sold something expensive. I have had on ebay a pair of brand new shoes for a while. I wasn't in a rush to sell them, so they've been on with a buy it now price for well over a year. I...
Age verification
How ludicrous is the age verification policy on eBay? We sell a wooden axe handle (just the wooden handle) and the buyer has to verify their age!!! All because it has the word "axe" in the title. eBay are losing so much business because of this stupi...
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