Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Used Evri Simple Delivery as a seller. Item still has not been delivered- help
Sent a parcel via Evri. It’s been over a week and still not delivered. Buyer would not respond to me and has had a refund from eBay. As a seller do I have any rights? EBay closed the case and impossible to contact. FAQs all aimed at buyers. I’m worri...
Save your postage prices before Simple Delivery deletes them (if it does)
I saved the current prices on my listings by going to my Manage Active Listings page and saving it as a complete page for each page, also printed it to PDF as well as a backup.This will make it easier to reinstate those prices if Simple Delivery was ...
Resolved! Someone used my items images to make a sale..
As above. What can be done about this? Surly this is not allowed?
Resolved! Can you bulk edit Country of Origin on existing listings
Hi everyone, can somebody help me please?Just received the email for Ebay about the new US import regulations. It advises to update the country / region of manufacture but does anybody know if you can do this as a bulk edit or do you need to go into ...
eBay account seems to suggest buyer got partial refund
About a month ago I sold a non-working laptop via auction and gave a full and accurate condition of the item and what it had lead up to it's failure. It was listed as spares/repair and stated the Hard Disk would be removed for data protection. When t...
Payout on hold
My payout has been on hold for over a week. I have added bank details but it is still saying under review.
Buyer refunded for item and ebay say I will not get it back
So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...
Resolved! Preview Final Price?
Like everyone else I am really struggling with the the pricing of items, in particular the final price that the buyer will see. I have just been listing some items and have noted that if I want to achieve a viable price of say £15.99 than I have to m...
Verify of the bank account
Why is the verifying taking so long I have over £1200 that I want to withdraw and the process is a joke. Took 5 days to put the 1p in and still haven’t taken the other 1 p out of my bank account. can anyone from eBay actually process this please so I...
Making a refund
An item was returned to me, correctly. I'm trying to make the refund but the Ebay system won't let me. (The money is in my account, before you ask!) Is it me or is there a current fault with Ebay?
Simplified Delivery buyer not collected from collection point
I sold an item and the buyer selected a collection point via simplified delivery.The status of the item has shown as ready for collection for nearly a week and I am wondering what will happen if the buyer does not collect. The buyer is not communicat...
Another parcel charged as overweight via Evri
Sent a parcel 2 weeks ago and weighed it 1.65 kilos put in the dimensions and today received an over charge as they say parcel was 2.700 kgs. Due to actually keying in the exact postage weight and dimensions I didnt take any photographs (like I norma...
Is GSP broken?
Two items recently I've sold using Simple Delivery for UK buyers and GSP setup on the listings for non-UK buyers. Both times the item was won by someone abroad and they end up at the end of the auction being asked for their delivery information! And ...
User
Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...
Royal Mail tracking
Most tracking services are very good but not Royal Mail. When checking the tracking for Royal Mail for goods supplied by an e bay seller the Royal Mail site says the tracking will be updated when they try to deliver. Now that is not much good if you ...
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