Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Resolved! Existing listings after February 4th '25
Sorry if this has been covered but there are so many comments on various threads I couldn't find the answer. Does anyone know what will happen to the final price of items listed before Feb 4th but active after the change date? Will the ebay system in...
Buyer return request
So my buyer first messaged to state item not received so I uploaded the tracking with his address and this had been signed for a day later he messaged saying he had ongoing royalmail problems which is irrelevant and not my problem 5 days later he mes...
Having a complete Nightmare with my latest sale
Hi,Just looking for advice and a rant really. I sold a spares and repairs Android tablet on the 4th Feb. My descriptions are very detailed by the way. I have sold loads of stuff over the years and never had an issue with delivery or customers general...
Closer look about the new private sellers’s updates.
So. I have a few sales that were shipped and delivered a few days ago. In fact, I've received positive feedback from the buyers! I still haven't received the money from these sales. It's been well over 48 hours.So I looked into things a bit. Ebay's n...
Resolved! Unusually long restoration process for partially restricted account
Hello eBay Community, This post is quite long, but I have to explain a problem I've been trying to resolve for the past few months. In June 2021, when I was living in Italy, I opened my first eBay account and sold a variety of objects with great succ...
buyer protection fee
any other private seller on not sold one thing today,first time in 13 years got nothing sold by 5pm.how you loving the new buyer protection fee!!!.hello hello .........hello .......am i the only private seller left..................................he...
Customer receives underpaid postage fee for correct eBay printed 2nd class letters
Hello,I've searched all over the internet to see if anyone else has experienced this issue but it seems to be just me. I thought I'd take a shot at asking if anyone would be able to to help.I have 2 customers on eBay that have left me negative feedba...
sales
Hi everyone I just have a question. So today I just checked my account and the active list quantities in my shop different what I have actually active items. So The Seller Hub shows active 723 items but when I go inside my shop what the buyer see too...
voucher valid until 14th February
Does anyone know if the discount of 5 % which ebay currently offers to buyers until 14th February can be combined with another discount from accepting my offer? Is the discount valid only on full price items? I am aware the voucher will be valid only...
Free Delivery
Does ebay offer Top rated sellers free delivery option ( Seller dont need to pay for postage) in E-cigarette category ? Please let us know. We are planning to sell on ebay.Thanks
Refunds come out of available funds
I find this a bit naughty by eBay. Had someone buy 20 magazines off me, all separate auctions, and pay before I could send amended payment details to show combined postage. I refunded him about 90% of what he'd paid for postage. What he has paid me i...
Fraudulent Buyer
Hello fellow eBay sellers, I'm reaching out for some advice regarding a situation I’m facing with a recent sale. I sold a large digital torque tool (valued at around £500) and the buyer has claimed that the item, along with the battery, was missing f...
The new buyer protection on auction items
We have all been expecting the new buyer protection policy when they introduced free listings, And while I understand some element of fees on buyers who buy off ebay ,what I want to understand that if I sell an item for £20 the listing will show a pr...
Feedback as evidence of delivery
Is eBay accepting feedback from a buyer as evidence of delivery and so releasing the funds from that sale? If no, why not? It must be easy for them to match the two.
Yea eBay, it's not going well.
A few days ago I asked a seller to send me an offer of £70 if they accept so I could then pay by Klarna. If I make the offer and they accept, the auto insta we want the money now payment method doesn't do klarna so you can't do it that way.Today the ...
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