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Resolved! Buy now or auction?

Im still a newbie here. Only started selling second hand DVDs. Cheap as chips, mostly £2 or£3. Is it better to offer the buy now, or should I put them under auction? Or both? Respect

Simple Delivery forced against sellers

Simple Delivery encourages Seller away from EBay.We have the responsibility as a seller to post the item, but when I chose to post it directly with my account in Royal Mail alas ! The buyer as the buyer has been charged for Simple Delivery Even thoug...

Urgent

With my experience I would like to rise an alert. Beware of fraudulent sellers using deceptive tactics. Once you purchase an item from them, they never actually ship it. After waiting and reaching out to inquire, they respond with a scripted excuse l...

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Resolved! Second chance offer - final value fees

I've sold an item in auction and the winning bidder asked to cancel saying they hadn't read the details properly. I agreed to cancel the order and was about to give a second chance offer to the next highest bidder.However just before sending the offe...

How do I close a return request when buyer wants to keep the item but won't close the return request

Buyer opened a return request on 20th August stating that the pictures, he'd purchased, arrived damaged and not as described. I replied same day asking for pictures of the damage and why they were disputing my description. Buyer replied that he now w...

Resolved! Cancelled Pick Up - Suggests I have to Refund

HiLooking for some advice on a pick-up collection only listing I had. The buyer came to collect but decided that the item was not exactly what they wanted.I didn’t receive a code and I asked them to cancel the ‘purchase’. They did this with the reaso...

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EVRI

Has anyone else noticed handling delays by EVRI in the last month after an item is dispatched, but before it reaches the local courier?

Selling Nicotine Products

Hi, I have a large quantity of nicotine patches / gum that i wanted to list. Anyone have experience with this and know if it is allowed? From reading the policy it seems to say they are allowed to be listed by business sellers / pharmacy sellers. I a...

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  • 1 replies
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Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

Scammed by buyer

Buyer contacted me to say there was a postage surcharge they were hostile and rude from the offset so I contacted eBay and asked for help. eBay said if the buyer sent them proof of receipt on the surcharge they would refund due to courier error. I to...