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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Simple Delivery

HiI am trying to list for the first time in ages and want to sell a mobile phone but this new simple delivery says the buyer or seller will pay postage rates starting from £3.44Why can't i select my own shipping and why can i not see what the postage...

Resolved! Simple Delivery keeps choosing EVRI for my Records but EVRI do not cover records...or do they now?

I have just sold a rare record. I thought I had switched off EVRI in my Account Settings. The record sold and Ebay generated an EVRI label. I thought that I had switched off EVRI for this listing. I have never sent a Vinyl using EVRI because they wil...

UK, OK?

….so I follow the signs to “Get Prepaid Label”. Am greeted by a message saying “Your Send From address must be in the United Kingdom. To purchase a label, edit Send From Address". My Send From Address, as given to eBay long since, is in Scotland. Whi...

Third party collection company

I have just sold and electric bike on eBay, the guy has paid me. I can see the money pending in my eBay account , He is miles away from me for him to collect in person. He has arranged a third party company “ porta delivery “ he’s sent me a screen sh...

User avatar by • Contributor
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How are Buyer Protection Fees calculated?

I'm sure I've probably missed the obvious and am at risk of making myself look silly but get a different result to eBay when calculating Buyer Protection Fees. For example, I recently sold an item for £2.00 plus p&p. By my calculation the buyer shoul...

SD gets better VAT charged

Had my first 'Simple Delivery' sale and noticed item said VAT rate: 20.00%. Im not VAT registered, do not charge it and the item for what little i could see with SD was going to UK (Northern Island)So (I know) I contacted CS and the VAT is charged on...

Evri qr

Have sold five items to same buyer but have been given five different qr code labels?can I just put one of the labels on package or do all five have to be scanned at drop off point to record that the five items have been sent?

Royal Mail Large Letter query

Will I be able to sell a CD under £5, weight less than 100g and send Royal Mail Large Letter and using large letter stamps that I already have at home.a) at the presentb) after 15th April. Thanks in advance for any replies

User avatar by • Helper
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Another way eBay could help at the moment

Here's a wee suggestion for eBay. I know this is a sellers' board, but, at times of great upheaval such as this, it would be immensely helpful if they could dedicate just one member of staff to constantly monitor these boards, and either correct, or ...

Buyers protection and simple postage

What a scam free to list rubbish when Buyers protection is added my items are over priced and I cannot sell them and Simple postage another scam ebay will lose loyal members as they fine other selling platforms and if you are selling a circular saw o...

Simple delivery

Simple delivery , which it appears is far from simple and I'm being forced to use .The old system allowed me to add on a bit to the postage, to allow me to cover a bit of my packaging costs and diesel to the post office . Now it appears I just get a ...

Postal Delays at French Customs

I have a number of buyers in the EU, mainly Benelux, Germany and France. An item was posted to a buyer in France on 04 April 2025 tracked. No problem with Royal Mail, item arrived in France on 07 April. Buyer messaged me on 12 April saying item not r...

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