Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

Buyer problem

Sold an item recently, had to use my own courier as a little overweight, buyer complained about missing parts but not to my knowledge. However offered 25% reduction, heard nothing from buyer, eBay stepped in giving the buyer a refund and the item I w...

Selling without using Simple Delivery

Been thinking of selling an item for less than £10, but when listing it on custom postage and not Simple Delivery I found I was able to list it showing a postal charge of £1.80 Royal Mail UK first class post but not able to show a charge for internat...

Simple delivery..

Simple delivery- my item is £60. Will the buyer be refunded the whole £60 if I didn't send through simple delivery ervi but sent through my own royal mail instead as long as I proof it has been delivered (must I put the royal mail tracking number ins...

Simple delivery...

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monthly selling

where can i find and download what i have sold each month

Buyer Refusing Delivery wants a return

Advice Please.Sold something on ebay and sent via Royal Mail Signed For. The Buyer missed today's delivery and is now saying they won't be in to receive it and the options to choose a delivery date, or leave with a neighbour, or collect from a delive...

Problems with simple postage

I’m a private seller just returning to ebay after a long absence, so ‘simple’ postage is new to me. I’ve only sold a small amount so far but have become entangled in various problems and am not finding any solutions through the AI help ebay offers. I...

Resolved! Simple Delivery Parcel Size

Hi I had an item listed that has had Simple Delivery on it, the dimensions are 38x118x12cm. I'm sure I had this item as Evri, as it's a large size, but it sold and has Royal Mail postage label. I am happy to send it via Royal Mail, but will they take...

Resolved! How long ebay will hold back funds for not giving NI number on Blackmail.

Used to sell on ebay but no more as refuse to give ebay my details.ebay is not my employer but just a selling platform, HMRC are not my employer but deal with my yearly earnings where i pay no tax what so ever after calculating my way.so now i cut of...

Cannot withdraw eBay balance to bank

I’ve tried removing and re-adding my bank and waited the 48 hours and still unable to withdraw the funds to my bank, I sold an item before and was perfectly fine the day it was available to withdraw went into my bank instantly I seriously need help ...

Being asked to upgrade to business account

Hello, this is my first post so please be kind. just looking for advice please. Today I received an eBay email stating : “Your selling activity indicates you’re operating as a business seller.In order to comply with government consumer protection leg...

Unable to sell due to postcode error

I am trying to list an item but am not able to do so due to the following error: Enter only the numeric portion of the postcode.I live in UK and I have an UK account.Please help

Any reason for a business seller to choose 1st/2nd class for parcels over tracked 24/48?

The seller charges for delivery so its no extra cost to them I bought an item for £100 and they sent it via 2nd class. I asked why they use 2nd class as lack of tracking is worse for customers, £20 max insurance could leave them out of pocket and its...

Is ridiculous how customers are allowed 30 days to report courier damage

I had a £450 items delivered and a few weeks later I get a return request. It turns out it was damaged on delivery. I had lost my opportunity to put a claim in with courier. I contact ebay customer service about their policy on time frame customers h...

Postage in General

Is it just me, or do others find postage now a complete nightmare nowadays since its been changed to make it "simpler", especially when posting abroad? Why is it so complicated and confusing now? I'm on the verge of stopping selling abroad. Peter