Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! buyer not accepting tracked delivery and not responding to emails
Royal mail have tried to deliver my parcel to the buyers address on three occasions but cannot get an answer,the buyer is also not responding to any of my emails,what should i do?
Buyer had refund
I recently sold two lamps, they were packaged well and they were made from Arcylic hard resin not glass. The Buyer recieived them damaged and they were torn apart. She recieved a full refund from Ebay and I asked her to send them back. She is now say...
Selling without Simple Delivery
Hi All, I have not bothered trying to sell a thing since the changes, so now not a clue how it all works.Can a seller list something for less than £10 and post it the easy way in a stamped addressed envelope by Royal Mail without a tracking number or...
PROMOTING LISTINGS
I am unsure, whether I should promote my listings again. Do promoted listings still work for you after changes by ebay in the last few months? Did it bring you more sales?
Simple delivery What RUBBISH
Well..Like many a casual Ebay seller for years. Today listed my iPhone 15 and intended to sell the same and send by special delivery to who ever wins it... No way on this earth can I list it like that.. so I have simply added in the listing body of d...
Combine postage, simple delivery
I just sold 2 items to the same person, using simple delivery, postage has not been combined. I have checked my settings and there is no option to combine postage, not is there a way to combine postage on postage page either. Is there a way to combin...
Resolved! Free item missed , extra postage , then turned up broken
So I had a crystal that I sold and it had a little free plastic stand. So,I didn't put that stand in by accident and the seller was furious , way more angry and rude than they should be. I resent the stand, adequately covered it, put it in the post a...
Just had a lovely expreience with ebays simple delivery.
Sold a large item and had to use ebay simple delivery. The purchase had gone through and the delivery was calculated. 2.75 was charged to the buyer. On looking at the information the parcel covered a medium parcel when the actual package was a large ...
sending invoice for combined items as done many times
SENT INVOICE FOR SIX LOTS AS COMBINED, SAME CUSTOMER AS BEFORE HE RECEIVED THE INVOICE NO PROBLEM , THEN TOLD HE COULD NOT THE MAKE PAYMENT AS PROBLEM WITH THE INVIOCE, WHEN I CONTACTED EBAY ON THE PHONE, THE GUY WAS NO HELP TOLD ME I HAD SENT AN INV...
"There is no need to return the item. You should receive your refund in 3-5 working days"
UK eBay. I bought an item that arrived damaged, I opened a case. The case was instantly won by me and I was refunded instantly but told by ebay not to return the item? In this instance what happens to the seller? They don't get their item back so do ...
Seller central
Hello what date do eBay evaluate on the 20th of themonth on the 20th July, I was evaluated at below standard. Through July I worked on my performance, and at the 31st my defect percentage was 2.54% fast forward to today, it is now 0.19%will I be eval...
Resolved! Nothing is selling?
Just endless watchers? I have even factored in the buyer protection fee to my items. Can’t sell anything, not even at rock bottom prices? I currently have a few items for sale and nothing? Not even an enquiry? People can’t be that broke? Seller prote...
No Sales? Double check the postage fee after Simple Delivery
Do check all your postage fees after the SD change. For reasons only known to ebay the use of a medium size parcel rather than small is adding extra costs to buyers (£5.15 instead of £3.38). All changes are also 2 days dispatch. You can change in bul...
Removing an Item from Sale
Hi. I listed an item recently for sale. My grandson wants the item and I now wish to remove the listing. The E-bay system says that I don't have any active listings, despite the fact that I can see the item for sale and I have the item number which I...
Scammers Sending Postage Messages After Sale!
Over the last couple of months, have bought and sold several high value items such as mobile phones and laptops. However recently, when said items have sold and have been shipped, I get several direct eBay messages from random eBay accounts asking "w...
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