Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Item sold through GSP - buyer asking for IOSS number to go on parcel.
Only been selling on ebay for about 5 months and have sold quite a few items through GSP without issue. Just had someone from Portgual buy an item and has asked me to mention the IOSS number on the parcel so that the Portugese authorities can see VAT...
Similar sponsored items & Related sponsored items
This is not really a technical issue but a cunning way to try to get all sellers to pay extra for "sponsored items" Adding "Similar sponsored items" & "Related sponsored items" inbetween a sellers add to divide, divert buyers to sellers who pay for t...
Resolved! Buyer questioning what i have sent
Recently sold an hearing aid item and after several days the buyer said he could not get it working even after several others tried for him and that he was going to return it. Even though I didnt accept returns and as he couldnt get it to work (the i...
Resolved! How do I send an invoice?
I listed several items with "Collection" and no postage option offered.However a buyer has "won" three items and needs them posted.I've told them how much I need for packing and posting them but he wants an invoice from me before settling the purchas...
Order lost in the post
Hi A buyer has just contacted me to ask when an item I sold to them was dispatched. This was sent by Royal Mail first class (sadly not tracked) on 19 September, and has not arrived. I've messaged the buyer to confirm when sent, and have sent them pho...
EBay restricted my account my moderating the same sold listing twice. Help?
So I recently sold a 3rd party Optimus prime figure, careful not to include the term "Transformers" in the description or title. Hasbro reported it and AFTER I SOLD IT, I got a notification the listing violated the policy because it had transformers ...
EBAY SCAM METHOD - WATCH OUT!
I want to let folks know about a scam that is circulating regarding items with a Make-an-offer button (which is eBays default setting). The scammer Bids on the item - this cancels all active Offers on the item, and auto-declines any further Offers wi...
why an I on the UK board instead of the US board?
why an I on the UK board instead of the US board?
Yodel in final stages of talks amid concern over its future: Possible Yodel administration
https://www.bbc.co.uk/news/business-68238101 When is eBay going to make an official announcement / statement regarding this latest situation with Yodel giving advice etc to sellers? Before (preferably) or after the event?
Parcels confused by Royal Mail
Hi everyone, Sorry guys, long message, but I really don’t know what to do… something very weird happened, I never thought that’s possible. I sold a milk frother on eBay, and as always, I sent it off via Royal Mail collection. It had been collected an...
seller central dashboard issue
hello everyone,i have an issue that my seller central dashboard is not opening.(seller central dashborad where evething like sales graph and other options is visible ) i tried many times but that main seller page is not opening what should i do kn
Sold an item but there's an issue
Sold an item but can I cancel and get my fees back, should have checked earlier but assumed there be no problems.
Resolved! seller return should i refund before the item is returned
a radio speaker does not work so seller says should i refund before the seller returns the item or should i offer a discount
Resolved! Anyone lost their nectar points link?
Been signed up and linked to nectar. Made purchases in the past and received points converted to coupons which i have been spending so the account is definately linked. Now go to check how many points i have and under nectar my details are there but ...
Resolved! Returning laptop under guarantee
Seller has told me to return my faulty refurbished laptop as its still under guarantee, who pays the postage?I can't find any info on their site.Thanks for any advice please
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