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Buyer information before payment

Good morning During an auction, when a buyer wins a bid, what information about the buyer can be displayed? Last Name First Name? Address? Country? ...I say well before payment. THANK YOU

I want to pay the Buyer Protection Fee

Hello, In an effort to get more than one sale a fortnight I thought as a Seller I'd pay the protection fee instead of the buyer. I'm sure I've seen a button somewhere telling me I can do this; 'Seller pays BPF' but typically navigating E-Bay for what...

selling as a business on Ebay

Why have my sales flatlined on Ebay? I have repeatedly tried to contact Ebay via phone for some direct answers as to what the hell is going on, but can't get to talk to anybody. We used to sell around 4K - 6K per month, but now a struggle to sell ove...

Resolved! Uncertain of new buyer

I have listed an expensive camcorder and have received and offer from a new buyer who became a member on the same day the offer was made, buyer has zero feed back. Buyer profile says they live in Australia but want to provide a UK shipping address. A...

Simple delivery - how do I compete?

I'm relatively new to selling on ebay, and when I tried to revise one of my listings to change the description, I was informed about the dreaded "simple delivery..." I currently sell several items with highly competitive prices, and the margins are v...

Resolved! Buyer wants to return item

Received message from EBay that Buyer wants to return Sandals he purchased from me for the following reason:Return reason: Doesn't fitComments: Great sandals but rubbed the skin off my ankle bone just walking around the house. Straps are thicker/high...

simple delivery

It's a communist act by eBay. Losing funds under the "free to sell" banner to compete with other selling platforms; has sparked new initiatives in-order to recoup losses. You, as a seller are 'the product'; as well as 'the product' itself. eBay are c...

Simple delivery and other default settings

I have been a happy ebay user for over 20 years but recently have almost stopped using it. The main problem is that when items are unsold and I manually relist them, ebay without telling me change the delivery to simple delivery, change postage costs...

Resolved! New Scam

I received this message, via Ebay messaging' purporting to be from the seller team (it's from an Ebay account, not support). It is clearly a scam attempt. Unfortunately there doesn't appear to be any mechanism to report it directly.I've starred out t...

Item Delivered to buyers front door but buyer said they have not revcied & eBay ruled in their favor

I sold an item, posted through Yodel. In Yodels tracking it shows a picture that the package was delivered to the buyer's front door (the buyer confirmed it was his door in ebay chat). However, the buyer is saying he did not receive the item. Obvious...

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