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Seller News: May 2025

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Potential iPhone scam

I believe iv brought a phone and im about to be scammed as the seller had other phones for sale but they have now all disappeared no sales only one mine he’s given me Evri tracking but I really think it be an empty box also the seller has no feedback...

User avatar by • Contributor
  • 282 Views
  • 5 replies
  • 0 kudos

Buyer going through PayPal for a refund.

I've sold an item on the 22nd of December, they asked for quick postage in the hopes to get it delivered before Christmas. I've obliged, but unfortunately it arrived after Christmas. Here where the problem lies... It arrived on the 27th Dec at an Arg...

Why do buyers make it difficult

Buyer asks for combined postage discount. I've not had a buyer buy more than 1 item in a very long time so didn't know if i was able to do combined at my end after buying. I told them it would be difficult due to the weight but could change the couri...

Resolved! Is there a courier service which picks up your parcel verifies the contents then seals the box and

In the UK is there a reasonably priced courier service (or similar) which picks up your parcel verifies the contents ( say with a photo) then seals the box and takes it away to be shipped with tracking ? I'm asking as there's someone on ebay UK who h...

Can I have a Business & Private seller account.

Hi, I am trying to get absolute clarification on whether as a Business seller I am allowed to have a private account also & sell personal items on please. I always used to sell any personal items on my Business account but since it is now free to sel...

User avatar by • Contributor
  • 1892 Views
  • 18 replies
  • 0 kudos

Global Shipping Programme reference ID customer specific instead of order specific, apparently...

Well this is news to me...I have a buyer in Australia who's bought three CDs. They've combined two of them when paying, so in my orders section, where there were three orders, there are now two. The thing is that both orders have the same GSP referen...

Resolved! Business Upgrade newbie panic!!!

I’ve converted over this evening. Paused all sales whilst I navigate this minefield of tasks.Ive firstly used the business policies sections to do a basic returns policy. I’m wondering will this (hopefully) convert everything to my new one? OR do I n...

User avatar by • Engager
  • 423 Views
  • 4 replies
  • 0 kudos

Payment of second item to USA

Hi. I've got a customer that bought a vintage poster from me. He's in the States, he's paid through GSP.Now he after paying he's decided he wants one more. So I need to charge him another £50 for the poster no postage to the GSP Hub but it's asking h...

Resolved! Ending listings in bulk

I have looked everywhere but I don't know if there is a way for private sellers to end all listings in one go or if I have to do it the slow way. Don't want to close my account just yet but they will all end on 3/2.Thank you

User avatar by • Conversationalist
  • 461 Views
  • 6 replies
  • 2 kudos

February 4th and all that RUBBISH

Well, folks, the eBay DEATH KNELL is coming very fast indeed. Just over a week to go and then the proverbial hits the fan. Many buyers have no idea about this RIP OFF increase and will, no doubt, be rather miffed to say the least. However, like mysel...

Pesky AI Writer!!!!

Gah! I just spent 45 minutes carefully typing up a detailed and accurate item description, then accidentally pressed the predatory AI writer button that is perilously close to the format bar, and in an instant all my work vanished to be replaced by a...

Buyer Protection 4th Feb

I understand the 75p + 4%. With the other new rule - eBay not paying the seller until after receipt from buyer? How will this work? Assuming the seller uses tracked / signed post and a lazy postman dumps the item on the doorstep or through the letter...

Return request

I recently listed an item which had a couple of defects. These defects were highlighted in the listing description. The item sold but the buyer now has requested a return and full refund because of the defects that were listed. Do you think this is f...

User avatar by • Contributor
  • 1078 Views
  • 13 replies
  • 0 kudos

Sold a gas hob Brand new

Hi all, hope someone can help me, I sold a neff gas hob burner all brand new in the box straight from the factory.Now the buyer of one of the ones I sold has come back and said that after he has paid a gas engineer to fit the hob that they have notic...

User avatar by • Contributor
  • 1254 Views
  • 21 replies
  • 0 kudos
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