eBay

microvolk · 08-05-2021

Although I can search & read all the comments posted here and the replies I have no way to either reply or add a comment or answer. I am signed in & using a PC but no link or click gives me any option to do anything other than post a new question or ...

microvolk · 03-01-2021

I am arranging for a buyer to return an item. I mixed two lables up & she & the other buyer got each others purchases. (So iw ill have to do this twice) She has opened a returns case as requested. I am following the steps but the guidnce is no help. ...

microvolk · 03-01-2021

I am corresponding with a buyer over a muddled order. I have asked her to look out for the package & not open it & we will go through the correct procedure. She has messaged me to say that what has turned up is an unsolicited item, a camera, sent fro...

microvolk · 11-12-2020

I have "sold" two items to the same buyer. They can go together in one package & save postage. I asked the buyer to do the BIN but not pay so that I could send a combined invoice. Unfortunately he opted to change it to cash on collection (he can't co...

microvolk · 16-11-2020

I am trying to list an antique engineers vernier /depth gauge. Made in France with imperial & metric measures. Each time I hit list item up comes the firearms warning. I can't get past it despite identical words on similar live listings. Can't even c...

microvolk · 10-09-2021

Ah! I think I misunderstood, the monies are going out from my Paypal account but I have nothing showing on my donation dashboard. But of course it is up to me to move any money from bank to Paypal if needed to cover the donation. Mystery solved.

microvolk · 10-09-2021

Thank you for this advice sadly this is not happening, since July 7th there has been no call on my bank account for the monies from my charity sales. On settings I have the linked paypal account still there. I have been advised there is a specialist ...

microvolk · 08-05-2021

Ah! I can add a comment! Sorry I thought that at one time the member to member support was just that rather then just the community experts. My mistake.

microvolk · 03-01-2021

The radio buttons on the case showed a few options, 1) accept return (buyer pays postage) 2 give full refund (buyer keeps item) 3 Give partial refund etc etc. So no I cannot see that adding the words Not as Described elsewhere on the case reasons hav...

microvolk · 03-01-2021

Despite a clear request to open a not as described case it appears this is just a request to return as the reason is "doesn't fit" & she has then entered "not as described" in another box. It doesn't help not seeing what the buyer sees. And why do I ...

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I cannot reply to a question on community pages.

Arranging return but postage label option not there

a buyer has received a package from my address that I did not send

Can I send a PayPal invoice when cash on collection has been put on system?

Why do I get firearms warning?

Re: Charity Selling

Re: Charity Selling

Re: I cannot reply to a question on community pages.

Re: Arranging return but postage label option not there

Re: Arranging return but postage label option not there