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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 2 kudos

Royal Mail Label Only Delivered!

Hi- i sent a Halloween Dress via Royal Mail Tracked 48 only £5 + postage, the buyer claims to have received only the label on an empty plastic bag (not what i packed item in). Buyer is claiming i have to sort this out with Royal Mail and hasn't asked...

Parcel Lost in Transit by EVRI

Hello all, So my buyer bought 2 items (clothing) separately and was unable to do combined shipping so I posted them separately. One item was successfully delivered while the other one is missing on transit. I contacted Evri and have been in correspon...

Creating listing funkcion not works

Hi everyone Today morning I just try put new items but have some system error. I always go Listings after Creating listing Funcion but when I press that button not come out the creating Listing side just stay the same side Manage Active Listing, So n...

Heavily restricted listings

My account seems to be heavily restricted ever since I sold 1 book. 1 item up to £10 doesn't seem right to me and there is no reason for this to be so restricted and limited. Annoyingly I cant seem to email eBay and the virtual agent doesn't put me t...

Resolved! Fraudulent buyer

Hello.looking for some advise on a fraudulent buyer.im a gas safe registered engineer who sold a brand new flue manifold to a buyer.the new manifolds are designed different to the old ones and the buyer is trying to say i sent an old used manifold. T...

User avatar by • Contributor
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  • 9 replies
  • 0 kudos

Feedback for new sellers - well done eBay

I recently helped a friend set up a new account to sell some of her late husbands 'gear'. We were obviously worried about her having zero% feedback. eBay now appear to have a solution that helps. On the 1st of 2 items she sold and had successfully de...

Selling iso files and software digital content.

A few years ago I used to list iso file for hard to find versions of mac osr, recovery iso files for laptops and revovery cds images for (dell, lenovo etc) you need you own key or activation to use them so its not pirated. I cant see any lisings for ...

Exchanging contact details ?

Hello , as we know eBay is not charging for sold items. That means i can exchange contact details with potential buyers? This is a push bike buyer wanna take a look first.

User avatar by • Contributor
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Resolved! eBay - New Proposed 2025 Negative Feedback Criteria

Ebay review on NEGATIVE feeback criteria. NEGATIVE feedback need only be submitted (by a buyers) if a seller engages in any of the following: 1. Deliberatly misleads / scams2. Refuses refund (for non delivered or defective items).3. Non response / re...

Learning

I feel there’s a barrier to learning how to sell on eBay due to language obstacles, as English is my second language. I’m looking for a course or coach that explains selling on eBay from A to Z. Any recommendations?Thank you!

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