12-04-2025 6:04 PM
I have been selling on eBay for years and always use Royal Mail 48-hour tracked Collection. I charge £3.40 for postage, which is a lot, I know, but there is a good reason for this. I request RM to collect parcels from my home address because I am a chronic pain sufferer who is disabled. RM obviously charges more for this service however, I would like to know why eBay hasn't included this postage option in Simple Delivery as every option of RM postage seems to be included at a reduced price, so why isn't this option? eBay is clearly showing discrimination to all eBay sellers who need and rely on this valuable service provided by RM. I have already spoken to an eBay agent about this, and I am still awaiting a response from eBay. Come on, eBay I would like to be treated as a valued seller, so please respond to my query!!
12-04-2025 6:55 PM
ebay say:
Can I arrange for my item to be collected?
Collection is available with Simple Delivery through Royal Mail. If you'd like your sold item to be collected, make sure Royal Mail is selected as one of your preferred carriers. Once your item is sold and after you've generated a prepaid label on eBay, book your collection on the Royal Mail website.
If the service costs more I suppose you will have to factor the extra into your item price.
12-04-2025 7:17 PM
You can book a collection with Royal Mail IF you can print your own label there is no ectra charge currently.
If you cannot print a label you cannot book a collection but eBay are trying to work a solution with RM for this