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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Resolved! Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Simple Delivery issue. Postage on long thin items!!

Help! I want to sell an umbrella but when reading the options on "SimpleDelivery" the only option because of the length appears to be DHL at over £12! It should'nt cost more than around £5! What can I do?

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Simple delivery overcharging

The simple delivery is a joke, I don't know why edit the let us edit the postage size if they get it wrong. I have some items listed and a ebay buyer has bought 4 items and whether it was 1 item or 4 items they all fit into a small Royal Mail Parcel ...

Global shipping and royal mail

Hi there First time I have posted in my 20 odd years on ebay, since "simple delivery" started I have had a few issues but it seems to be bedding in now, however, I have personal issues with royal mail, I will not use them due to the "horizon" scandal...

offering combined postage after buyer has paid

so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...

iPhone and Royal Mail Scam

Hello, a 2 week ago I sold an iPhone 17 Pro to a buyer with 0 positive reviews. He purchased it from me at a collection point. At first, I thought he was a normal person, not a fraudster, but I was wrong. He received a new, unopened iPhone 17 Pro and...

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VAT postage invoice

Can anyone tell me where I can down load a vat invoice for postage purchased through eBay? At one time there was a link after purchasing postage to the VAT invoice but now I can't find it. Thanks in advance.

Resolved! Combined postage with simple delivery

I have a bit of a dilemma and wanted to ask members what the correct thing to do is. Yesterday I sold 2 lots of books to the same person all of which could be sent as one parcel. However my purchaser has already paid both lots of postage in two trans...

Combined shipping seems to be working

I’ve just sold 3 items to the same person. Imagine my surprise to see that eBay has combined the shipping and just charged them one delivery fee! They’ve pushed it into small parcel when it’s only a large letter, but still it seems to be progress.

Ebay - Difficulty connecting to Carrier - Royal Mail

I use Royal Mail Simple Delivery - All my sold items when I look at tracking for the past couple of days say " We're having difficulties connecting to this carrier for tracking updates. Please visit the carrier website for the latest tracking status....

postage

Hi everyone I just see the last 2 days this on Ebay: We're having difficulties connecting to this carrier for tracking updates. Please visit the carrier website for the latest tracking status. This is shows when I using Royal Mail :((

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

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