eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

daveebay_0-1754065209742.png
User avatar by Community Team • Community Team
  • 171 Views
  • 0 replies
  • 1 kudos

Order cancellation

A buyer place a order, but the order was sold already on another platform and I wanna refund their money

Combining postage

If a buyer buy several items. Who combines postage? Me? Or eBay? Ebay has done it for certain sales, but others not so. Buyers have complained to me that postage wasn't combined and blame me. But in this ebay postage programme, I don't get postage fe...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Simple Delivery price increase.

Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Whats going on with Royal Mail? Just me?

Everything im sending lately 48 hours tracked is taking around two weeks to arrive? And ive now had my third package turn up to a buyer completely empty... I am well aware this is likely more the result of scammers, but their accounts seem very legit...

Simple Delivery - how to avoid/opt out?

want the option to post my item myself instead of simply delivery, there is no option of opt out, so i can post myself ! if there is any ebay representives out there can you please tell us how do we opt out of simply delivery as i tried for hours wit...

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 4609 Views
  • 103 replies
  • 19 kudos

Resolved! Booking Collection By Royal Mail

I sold an item and wanted to book a collection via Royal Mail but after I downloaded the postage label the link to book a collection disappeared. If I book it through the Royal Mail website it costs 30p. Does anyone know how to access the link throug...

User avatar by • Contributor
  • 201 Views
  • 5 replies
  • 0 kudos

Resolved! Can’t generate prepaid postage label. HELP!

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?

Got Postage related questions? Start here:

Featured Posts

Top