Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Evri item drop off but overweight help
Hi, I dropped the item off at parcel shop and it is checked tracking and said it overweight. I went back to parcel shop took some of the weight out and put in separate parcel (paid additionally deliver) so should came under the weight and now I waiti...
ebays september postage price rises
Simple Delivery Pricing Update From 1 September sellers who opt-in to send items via Royal Mail only for the Simple Delivery programme will see the below price changes. These changes will apply to all new and existing listings. For items sold between...
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
Information Materials Exemption from new USA customs tariff?
Just read this on the Discogs forum, which explicitly says that Vinyl records, CDs, cassettes, and other recorded media should be exempt from any tariffs under US presidential executive order.Anyone else have any confirmation or extra details about t...
EVRI driver steals my item and places label on different package.
I had 4 items delivered from The States yesterday. 3 were OK but one, that should have contained a vintage bracelet that set me back about £150, contained a pair of womens leggings. I thought at first that the seller may have got things mixed up but ...
Simple delivery headache
For the first time this evening simple delivery has been forced upon me.i am a diligent and honest seller and normally add a small margin for packaging materials as a lot of my items require double boxing and some effort. I always use Royal Mail 48 t...
Resolved! Mistakenly put wrong address on return label
I had an old return address on my account and have mistakenly created a prepaid simple delivery label for a return with this address. I have searched and searched but cannot find any way to cancel this label. Can anyone assist?
Global shipping program
Has the global shipping program ceased to function properly i understand according to some online information that shipping to the usa due to uncertainty regarding tariffs etc has been suspended but have now had a customer unable to checkout in the N...
Simple Delivery
I've found two problems while using Simple Delivery: when you have combined postage, if you have a combination with two services, i.e., Simple & Advanced, you can't add a tracking number. OR cancel a simple postage. Seems odd you cant do a cancel OR ...
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
International Postal operators online customs forms for USA
I'm one of a large number of EBay sellers who list on different Ebay sites. That decision is partly due to that there is no specific site for my country, but also some items are simply going to have a larger interest group in different countries, and...
An in depth guide to dealing with EVRi
The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Evri poor service and communication.
Evri seem to think that they can hide to avoid speaking to the customer. I am trying to chase a parcel, but I have had no reply to my concern . 2 days ago. My parcel has not moved to 48 hours. It is a bookcase , a little hard to mislay , even for the...
EVRI stole items then repackaged order - how to claim?
Hi All, A buyer recently received their order from me - however the parcel had been repackaged with many items now missing from the order. Reading other posts from the community I now presume these items have been stolen. Does anyone know I go about ...
