Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Same qr code scanned twice at post office
A buyer has just sent me a msg and told me that they received their order but received another order from me in error. I had used Simple Delivery to post both items and they should have gone to different addresses, but they ended up at the same addre...
Simple Delivery DHL not collecting parcel, then falsifying tracking info
A had a package booked in for collection by DHL using eBay's mandatory Simple Delivery yesterday. After it was logged as to be collected between 8AM and 6PM, nothing was collected - it was sat waiting for them all day, but there was no collection by ...
parcel delivered to sending parcelshop for collection!
I have an interesting problem:I am expecting a parcel from Durham that was posted Royal Mail 24 at a parcelshop. So far - good.Now, upon checking the tracking upon receipt of a Royal Mail notification that my parcel was ready for collection ( it was ...
Am I being scammed here?
Bought an item last night and received a message from the seller earlier today that said this - 'i can not find anywhere to say i dispatched it today or allow feedback , Sent Today with Tracking Number 0211 D808 0318 358F - Thank You ' I responded by...
GSP issue.. Thailand
For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...
Simple Delivery with Evri? - Pull the other one!
No status update since Saturday, and Claire Bot didn't get back to me like they said they would! Why on earth did Ebay partner with Evri ?
Resolved! Used the same Evri label twice so have sent two items to the same person. One hasn't arrived!
My husband prints my labels and has printed the same one twice. I have used both to send different items without realising and my fault for not checking more carefully of course. I posted the first 5 days before the second. The second item has arrive...
delivery
Hi. I have been reading about Simple Delivery but can't find an answer to my question. eBay seems to be saying that I must buy postage from them then go to the PO and get confirmation that I have posted it. However when I sell an item I want to go to...
Shipping label already out of see when just generated
I am still within my allotted three day shipping time, but when I generated the label today it says a dispatch time of yesterday so I have no idea if I would still be able to use the label or how to change this. When I press generate a new label it g...
Finding 'simple delivery' to be anything but. Can anyone help me set more useful postage options?
I have a listing for lengths of silicone rubber tubing here. Before 'simple delivery' I had a postage method of basically the cost of a stamp, as that dealt with small orders of 1m that fitted in an envelope, and larger ones where the few extra pound...
Resolved! Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
eBay times are complete wrong.!!!
Why they said to offer expensive/faster shipping options to customers, if they show the delivery time all the same? Nobody upgrade the shipping and the free delivery is wrong, when its show delivery on Sunday.These make customer complaint for an item...
impossible delivery times.
this is driving me crazy, and for the first time in 13 years of selling on ebay my seller level would be below standard.one example - item sold via second class large letter with a dispatch date of 07/10/25 at 11.59 BST. Estimated delivery date shown...
Parcel lost in Spain!
Can anyone advise me please?…. I sent a parcel to Spain at the end of August. Buyer hasn’t received it. Obviously getting irate now as the item has cost him well over £100 inc postage. I do use the GSP but for some reason thjs item slipped the net wh...
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