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Sending back an item

I have to return a package and ebay sent me. QR code using Royal Mail but when I’m about to send the Package Royal Mail told me that it’s too big for them. How can I send tge package back?

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Sending back an item

Contact eBay Customer Service they should be able to provide for you the correct label,  and charge it to the seller's account.  I do strongly recommend contacting CS first thing tomorrow morning not  now, but at 8 a.m. that's when ' live agents' are on duty,  and then,  there's more chance of Dublin answering.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


As said,  I  recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@reyson292012 

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