ripped off

I'm being forced to buy something I DID NOT ORDER! I'm livid, been trying to buy a particular item but can't shake this other item that I only viewed and now seems to be locking me into a sale. This is the worst, most infuriating situation Ebay has provided yet, with the buyer not responding in almost a week and I cannot but this worthless item---I want the item I actually bought but was switched to this. I don't care about any half-baked technical explanations, this is NOT what I ordered, and now I can't buy what I want until this mess goes away, but I'm being ignored. I was warned Ebay could be like this but I never imagined I would be treated as if I don't exist and that I'd be conned like this.

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ripped off

red_magpie
Experienced Mentor

It would help people here to help you if you could tell us more about what has happened.

 

I think you're saying that you only viewed an item, but it was recorded as a sale. But you say that you did still want the item, but it was switched to something else. This doesn't sound like a rip-off by the seller - sellers can't mark items as bought when they were not, or change the item a buyer has bought to something else.

 

We  can't see the listing involved, but It's more likely that there has been a mistake or misunderstanding. It's frustrating that the seller hasn't replied. How did you contact them? Have you sent them a formal cancellation request through eBay? Whatever the problem, the obvious solution wold be for the seller to cancel the sale, and then clarify exactly what you wish to buy from them.

 

If they don't reply to agree a cancellation all you can do is wait until they open an unaid item case against you. This will involve eBay, and be your opportunity to explain any confusion or wrong doing that you may feel was responsible. 

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