Postage issues

[ianm590]

My buyer has added an additional £3.50 postage option even though she has paid for £1.55 option. I cannot remove this and she doesn’t know what she has done. How do I remove this? EBay is not giving me a code to scan as it expect me to pay the £3.50. I followed the eBay advice and it’s not accurate.

[**peaseblossom**]

You'll probably have to cancel the transaction with buyer's agreement and relist for them to buy again.    Simple Delivery is not very flexible.