Over charged for item

[rrh2003]

Hi how do I contact EBAY uk ? I have been overcharged on an item I made an offer on. I have contacted seller who told me it's an Ebay mistake and to contact Ebay. Can't find a way as all choices are preset ie return item, contact seller etc.

Thanks Ronny

[tobiasd4]

How can you be overcharged? 

If you made an offer and seller accepted, you pay.

Offers are only for item, any postage on listing is still payable. 

If seller is non UK, even if item is posted from here, you pay 20% VAT and maybe import fees as well.

[**peaseblossom**]

Sounds unlikely,  but you can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid