Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Automatically added to the Treat 8 promotion without being contacted?
All of my listings have been added to the Treat8 sale promotion and I don't think I was ever notified of it as I have been in the past. It is on items I make barely any profit on too, is there a way to remove yourself from it? If not, can someone tel...
Resolved! VAT on exports
The policy of including VAT (sales tax) in the listed price is causing the buyer to pay tax twice. He is paying UK VAT which is not required and is also paying tax when the item is imported. This prictice makes the goods too expencive so E bay need t...
Resolved! Erratic daily sales
Coming from a blue chip retail background and now working hard to make an online furniture retailer grow it's sales on eBay I'm permanently dumbfounded by one thing - why sales are so inconsistent on a daily level even when you hold a consistent leve...
VAT
I am a mezzanine floor seller and sell various items associated with this for example decking boards, staircases etc. If I advertise my products excluding VAT is there a way that this gets added at checkout before final purchase? Also am I best to in...
External site views increase after I remove promoted listings ?
Looking at my sales data since Friday when i stopped promoting and moved to using a coupon ive noticed a significant increase in External Site views, it says these are from seach engine searches etc. Has anyone experienced this? Does promoting block ...
Ebay Business Clothing Offer No Fees Question
Hi All I have taken the offer up from Ebay with regards to no fees on clothes upto the end of the year, my questions is as a Business seller will there be no fees on clothings already listed (not sold) before the offer has been taken up. Many thanks
a new startup on eBay
I’ll be converting my account from individual to business soon. What important points should I keep in mind, and what common mistakes should I avoid? I’m looking for simple tips for a new startup on eBay.Thank you
Buyer claims to not received the item just to get a refund
So recently I sold 2 items to one buyer The buyer in question is a very demanding woman. I say this because the 2 items, the postage and cost of the item was a total of just under £7 (cost of item and postage). The person had asked for a total invoic...
day auctions?
Have ebay finally discovered Daylight Saving Time, or simply another in a vast line of platform errors?item listed as a 7 day listing, Time Left shows as 7d 40m.Was it a major step for man kind when the caveman learned to communicate.
SOS EBAY
Save our site EBay. Cut the fees for all .Look after the businesses. Get rid of the excess fees on vat and taxes,is it fair to charge businesses to promote their listings and private sellers don't have to.Is it fair that businesses pay for shops or i...
Ebay not working again . cant revise listings its probably cause they want more sellers on the page
Ebay just doesn't work No growth selling for minutes then turned off 3 sites and no sales .... Awful depressing site ....
Anybody managed to book a slot for eBay Seller Clinics?
Has anyone managed to successfully book a 45 minute consultation with the eBay Seller Clinic? There don't seem to be any available time slots! For those that have had the consultation, was it worthwhile? My experiences with the former ProTrader schem...
Resolved! Negative feedback Policy leaves sellers without adequate protection
I've sold on eBay for 21 years and for the most part very much enjoy the experience with helping customers and their positive experiences of my products. However, recently I've received negative feedback without any prior communication for an item wh...
On a positive note
I am loving the new repeat buyer search history.Just a shame the IT experts cannot improve other area's.But we live in hope that it will all get better.(Did you like my use of a chocolate sandwich?)
How can I change the "automatic approval" for returns to manual?
How can I change the "automatic approval" for returns to manual? Mine, is not turned on, or I thought it was not, but a return came through earlier and it was automatically approved, when ideally I like to converse with the seller and try to see what...
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