Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
The new messaging service is increasing workload- primarily when a customer enquires about an order there is no link to the order like there was on the older messaging. So to look at the order you have to copy and paste the customer's user name into ...
Hi All, I'm a bit confused why the 20% UK VAT is being included when I'm shipping to countries it doesn't apply to. For example, I had sold some items to Mexico last week for £143 and the customer paid the 20% UK VAT ? Then today a customer from Indo...
I was hit with a false vero last night and from what ive heard many others have from Puma via Red Points..... looking at the reviews for them on trust pilot its safe to say they hit alot of people with false VeROs.My item is an older track jacket so ...
Iv not listed many items, and since 2months now iv been trying to list an item for £400 my profile states am above standard not sure what that means ? My limit is £554.26, but doesn't allow me to list an item at £350 and currently i have 2 items list...
Hi I'm just wondering whether anyone at Ebay or on the forum can confirm that the new labelling requirements in Spain starting 1st January 2025 is like that of the German packaging act and require all commercial parcels e.g packaging entering the cou...
Not too sure if my last post got through ... Any ideas what insurance would I need ( if any ) for selling used electrically items on ebay ? I am looking to possibly listing used game consoles and hi fi gear but been told that i may need some sort of ...
Under EU law the items I sell are not classified as finished products, therefore GPSR does not apply. From what I can see there is no way to indicate that your items are exempt - if you sell in a category eBay considers to be covered by the legislati...
I own a uk store/shop and list all of my items on ebay.co.ukI also list some of the same items on ebay.com.. but this duplicates the item in my store, is there a way around this?or am I doing something wrong? this is confusing for customers seeing do...
There's been a lot of general talk about this, but I'm struggling to get any info on how it will actually work in a practical sense. When an EU country receives a package, how will they determine if it complies with GPSR rules? There are no fields in...
I have just noticed a discount code has been applied to my listings by Ebay. The Festive Fun promotion started at midnight on the 2nd and goes through until the 9th December.Assuming this will be for all business sellers. Simply make a purchase of£50...
Hello, I am struggling to find a definitive answer on this. We sell products in UK & EU. Products which are already on sale, will they need to be submitted for GPSR? Or, is it only products placed on the market after that date which the GPSR comes in...
Well ebay has just given me the best laugh I've had in weeks. I think they are beginning to panic. As a long-standing and valued eBay business seller, you’ve been selected to participate in our free eBay Account Assurance programme, starting in 7 Jan...
Had a message today from a buyer asking for help/refund for a parcel due. They had received this text from 'Evri'. It's an old scam but hopefully, may help someone by raising awareness again.The parcel arrived as planned a few hours later without any...
So looking at the FAQ's GPSR applies to items categorised as Collectibles., however above it says that antiques are excluded from GPSR so in the collectables section when listing an item if asks in the item specifics is the item antique ? If you say ...
We have received multiple requests for compliance document and test report for a Plush Toy.Wondering how do we fix this issue and provide Test report for an item made of plush and cotton ? Please can someone advise.
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