Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
On a positive note
I am loving the new repeat buyer search history.Just a shame the IT experts cannot improve other area's.But we live in hope that it will all get better.(Did you like my use of a chocolate sandwich?)
How can I change the "automatic approval" for returns to manual?
How can I change the "automatic approval" for returns to manual? Mine, is not turned on, or I thought it was not, but a return came through earlier and it was automatically approved, when ideally I like to converse with the seller and try to see what...
Active listings page changes
Why, why, why have eBay made pointless changes to the active listings page that were not necessary in any way and not only that, they have now made it much, much harder for sellers to update their listings and they simply aren't interested. I have sp...
How to become an EU economic operator for GPSR compliance ?
So i have been an ebay seller since 1999 (actually earlier then that) and have seen it all over the years , i have bent and twisted to fit every new hoop and distraction , its way way harder now then it was at the beginning , So finally this new EU r...
Inquiry on Compliance with the New General Product Safety Regulation (GPSR)
Hello,I am reaching out to request information regarding the upcoming General Product Safety Regulation (GPSR), which will take effect on December 13, 2024. Could you please clarify if our products fall under this regulation? Additionally, I would ap...
Removal of automatic eBay Payouts
So in addition to the expected change to eBay balance, making your available funds usable to purchase other items on eBay immediately, eBay have also announced they're removing automatic payouts entirely. The only way to withdraw funds to a bank acco...
Resolved! How to change your ebay user profile picture?
Can anyone give me instructions on how to change your ebay user profile picture (the small one shown on your feedback page)? I have tried to access the "https://www.ebay.co.uk/usr/myusername" page where I know there should be an "Edit Profile" link, ...
Courier lost the parcel
Once again a parcel sent to eBay Global Shipping was sent to the destination country via Pitney Bowes (Hungary in this case) has gone missing. It was handed on to the local courier company who tried to deliver it. The parcel was scanned "buyer wasn't...
Sale Event - Listings Over 14 Days Old But No Items Shown in Sale Event?
I set up a sale my first sale event last night to start immediately with a 10 percent discount and selected the Art Category, basically all my items and the square box to tick shows 222 to select, half of which have been listed for more than 14 days ...
External Views Up 1000% Today
At the moment 3.20 pm my external site views have rocketed to over 1000% compared to last month. Page views up 95%, impressions down 24%. No increase in sales (or watchers but they don't interest me) I switched promotions off a week ago.Is it just me...
Changing from Signature required on delivery to RM48 no signature required.
I am looking for some help and advice please. I am thinking of changing my under £50 items from Royal Mail 2nd class signed for to RM48 with no signature, but I am nervous about sellers claiming an item has not arrived, I mean it is not beyond the sc...
Resolved! Royal Mail changes - is everyone aware?
I have used Royal Mail for the last three years with little problem....however, over the last two weeks I have had three items that have taken over a week to arrive on a Royal Mail tracked 48 service!!!This morning, this has happened again, I posted ...
Invoic
Hi there,I am a business seller.Following the low,I have to issue invoice for every sale.The payment come from eBay in my business bank account.So do I have to issue invoice to eBay.For example : The customer pay the order to eBay -£21.After fees eba...
Buyers abusing free returns
I'm getting increasingly fed up with buyers making false claims to get free returns, they claim the item is not as described and with seeminlyg no come back or due diligence ebay makes the seller pay for the return postage. There is no come back to t...
Fake sterling silver ring
So I bought a sterling solid silver ring as the description says sterling silver to see weeks later the ring discoloured and actually is silver plated. The seller was going to issue a refund then could not find my order details which I sent them. The...
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