IE Seller News: April 2025
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Forum Posts
"Send the buyer a message" during an open request
If I use the "Send the buyer a message" option during an open request, can the request be escalated to a case by the buyer immediately after that or do you still have the option to refund the buyer if you choose? I don't know if you only have one cha...
Item Not Received case still open after item delivered
A buyer opened a case against me for item not received. The item shows as delivered on Ebay tracking, but the case is still open so it seems to think the item is still undelivered. It has been like this for a couple of days. I have chatted to an Ebay...
Any other sellers seeing a growth in people trying to get money back fraudulently?
In the recent month we are getting more and more people say they have not received something. Tracked post says its been delivered to the very same GPS. then they just say something short like "REFUND NOW".. The other say a very cheap item someone sa...
eBay Charged more for an item was for sale
We sold an item yesterday that was for sale for £150 plus £5.49 postage. The customer has been charged £155 plus the £5.49 postage and wondered if anyone else had seen this before? They live in the UK so was not related to any international taxes. We...
eBay takes £21 for "promoting" a £140 sale.
I got the sale which had a good number of "watchers" by hacking the price down to £140. I would love to know what eBay did to promote it for £21!!!!. Doesn't their Search Engine work these days?
Gpsr and the private seller
Interesting. I have just watched a YouTube video. Car boot Chris talking about the new Gpsr rules which affect only business sellers. Why is it only affecting businesses no matter how small.It doesn't affect private sellers. Why ?? .How would customs...
Irish customs & IOSS
Aside from all the 'ebay is a truly awful selling site' posts (most of which I 100% agree with and am doing a staged, planned withdrawal), has anyone had any issues with sales and post to the Republic of Ireland? My last two have been returned (over ...
Are you having a problem with Item Specifics?
When I try to add Item Specifics, I see a pop up window with nothing in it. I use Safari browser but have started Duckduckgo and the issue is the same. The button says "save" but save what?
Service Metrics - Change?
Hope everyone is well. Just received the naughty boy email from eBay saying my INR cases are 'high' even though I've not had one for ages and ages. I decided to take a look at the service metrics to see why. Anyone who was around during the 'we will ...
Remove number from business details?
Hi Is there a way I can remove or hide my mobile number from my business details? Tried editing it on business details but I can't save it if I leave it blank?? Looking on some other people's business accounts and numbers are not showing Thanks
Ebay screwing up overseas postage locations
Since about Oct 18 Ebay seem to have been acting the opposite of what my postage location exclusions stateDont post to Israel - buyer bought & paid with Israel addressDo post to Brazil - unable to invoiceDo post to Bermuda - buyer unable to bidDo pos...
Sponsored ads in my listing
How dare eBay allow other sellers to place an advert in my listing, see image. What are they thinking allowing this?
I need some advice concerning an INAD chargeback
A customer messaged me stating the item I supplied him was not in the described new condition. I offered an exchange. He then requested that I send him a replacement first and then once he has it, he will return the other one. He then told me within ...
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