Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
change postage price
a buyer has bought an item and wants it sent abroad,so i need to change the price of post. Can i do that? Thanks
Yodel 48
I'm doing a draft listing and the delivery method recommends yodel 48hr. I've never used them before. Do they pick up from a nominated location or do i need to deliver to my nearest yodel depot?
Resolved! Postage question
Hello, I am new to selling on ebay and I would like some help with the shipping options.I am based in europe but not from the UK and I was wondering if someone could help me with choosing the most suitable shipping option. I want my shipping to be fl...
Any Fulfillment Center Customers here experiencing billing issues?
Are there any other sellers using a fulfillment center and experiencing rampant overbilling via their misrepresentation of letter/package dimensions? I've been a customer with a "certain Fulfillment center" since 2020, but I've finally had enough of ...
Resolved! Prefilled App RM Prices
Am I right in thinking that once I chose the correct Royal Mail price given in the postage section of the app, I have the option to purchase a label in the app at that price once the item is sold? Or, is the price just a guide and I have to reweigh a...
Estimated delivery dates
March 2024 - Seems ebay has major issues with estimated delivery dates for customers. Had an order friday evening around 5pm (after we closed) and it estimates delivery the next working day, i.e. on Monday or Tuesday for Tracked 48? We are closed ove...
Sent an item that was not received so I sent another but now 2 have been delivered
I sent a brand new wetsuit tracked to a buyer.After 7 days it had not been delivered and tracking had not updated for 6 days.He sent a not received request and ticked I still want the item.So after messaging him I sent him another one.And they both t...
Parcel Monkey......
Be aware that using Parcel Monkey comes at a risk i sent an item that was longer than i had put down.We all make mistakes and i dont mind paying a charge when i am wrong but these guys charged me £76 and took it from my bank about 1 min after sending...
Lost QR code label
Hi, I took my parcel to my local PO and showed my QR code to obtain a printed label. The parcel has now been returned to me as the label has fallen off. It has happened before and I was able to print a replacement label at no further cost but I canno...
Global Shipping Program
Not sure if the Global Shipping Program is working correctly, unable to select it on an item listing page.I have completed the section in the account preferences and Enrolled.
New Royal Mail rates from 2nd April
I have just seen sight of some of the price changes to Royal Mail from April this year. These are over the counter prices at post offices. Not sure if this info widely available yet but you get the inside scoop here!! First and second class letter bo...
Authenticity Postage - insured?
Hey - so I have 2 questions for when you sell an item that needs to be authenticated by Ebay:1. Does the postage they make you buy cover insurance and if so, up to how much?2. Do you need a printer to print off the postage label?
Yodel not working as courier option on ebay orders
Anyone know what issues are with Yodel. Says option not available last few days via ebay and packlink.
eBay RM48 labels supplemental charge message on one label but not on another
I printed two RM48 small parcel labels for £3.29 each today through eBay.The labels layouts were slightly different.And one label had the message "supplemental charge will apply for branch drop off" the but the other one didn't.I know RM charge an ex...
postage label help please
Ive had a buyer purchase 2 items and from what I can see has paid separately according to the postage total. However when I go in to purchase a postage label it is only showing for one. Does this mean I send both items together? Seems wrong to me. Or...
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