Your February 2024 Seller Update
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Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hi, I listed a pair of shoes for sale a while back and got a message from another ebayer asking for a pic of the size label, fair enough so I provided it. Never showed any further interest. When I had a new sellers promotion I relisted the same pair ...
I am only able to list an item if I use incognito (at ebay's recommendation) Has anyone else encountered this please? I use Kaspersky antivirus (which apparently is trying to destroy the Western World judging by the replies I've had so far!) and it's...
Got a feeling that most of the watchers on my items for sale aren't real. Does eBay display watchers on items so you keep them on the site in the hope they sell so they can have their slice of the pie? I say this as I've had the same amount of watche...
sold two items a week ago posted arrived not on old I have been paid for items before and after them...what can I do ?
Ok, so I dispatched a package via Royal Mail 48hr stardard delivery. Unfortunately, for some reason the buyers choice of collection point refused the package and ultimately Royal Mail then returned it back to me. Since the collection point refused th...
I sold my iPhone 15 pro Max 31/1/24 through eBay and the payment is on hold which I didn't know about I had received an email today 8/2/24 that this had been resolved and I hope you are pleased with this decision I then found one of their agents what...
I sent an item via Royal Mail Tracked 48 on the 27th of November. The tracking sat with the same information that it was stuck at a regional hub for over two weeks so the buyer raised a case and I issued a refund. I then opened a case with RM to reco...
From new a few days when we upload our file on seller hub ton confirm shipment we have lot of errors Order update,Failure,17460,Error - Unknown error.And it's strange because when we re upload the same file we have alos errors but on different lines ...
In 'All Orders', on the right hand side of the page there is an 'Engage Buyer' section with 2 icons, these icons show at a glance whether you have been left feedback and if you have left feedback. For the past few days, I can no longer see these icon...
Hey, I sold an item last week, the buyer wasnt home for three delivery attempts by Royal Mail so the Buyer have logged an "Buyer didn't receive the item" case against me (I wasnt aware that this is to be used like this?? as its not a didnt recieve, i...
I have listed a bag on ebay but decided not to sell it anymore since its been there for more than weeks. And now its been purchased, and paid. What is the best way to do relist or cancel? But whrn Im trying to cancel it, there is something I need to ...
I have a large - heavy item for sale and it has been listed as 'collection in person only' or alternatively they can send a courier. The customer wants to buy, but needs my postcode/address to get a quote before purchasing, as the cost of the courier...
Investigating - Ebay are currently having issues which is preventing some orders from being imported into Click & Drop. We are in communication with ebay to try to resolve the issue as soon as possible.Feb 08, 2024 - 10:05 GMT Just heads up possibly ...
Good afternoon all. Hope everyone is well and is having a great week. I had to process my first refund after a dispute was opened with a buyer, who advised the package did not turn up. The refund was processed by me straight away and the case was clo...
Hi there, I have made an add to sell pet accesories and I want to primarily sell in the UK. Although the address on my account is in the UK, the selling price is showing on the ad in $ and the shipping details are therefore incorrect. I choose to exc...
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