Getting paid by ebay when I have sold two items a week ago

[geraste_6208]

sold two items a week  ago posted arrived not on old I have been paid for items before and  after them...what can I do ?

[geraste_6208]

sorry HOLD

[marco@ebay]

Hi geraste_6208, thanks for your post.

I was checking for you there, and I cannot see any funds being held. Are you referring to a different account, or were the funds released already?

Thank you,

Marco

[geraste_6208]

1 Feb 2024

Order 02-11135-74415

JVC 3050 UK PORTABLE TV

COMPLETED

Completed

£26.00£26.00

1 Feb 2024

Order 25-11118-48863

THUNDERBIRDS 'TALKING' ROLLS ROYCE

COMPLETED

Completed

£7.97

[geraste_6208]

£26 and £7.97 never payed out both completed 1st Feb no funds received...funds have been received before and after...

[marco@ebay]

Thanks for your reply, geraste_6208.

I've just checked there, and I can see that those transactions were paid on February 6th. If you go to your payments section, check your payouts tab, and check the payout in question you will see the payout in question there, and you can also see a full breakdown of the payout. Just to clarify, no funds are being held in your account at the moment.

If you don't see this payout in your bank account, please contact your bank for further assistance.

Thank you,

Marco.

[tressygirl]

You may have received instant payouts for some items you have sold,  but eBay may have placed an initial 21 day hold now , because you are a returning seller after having a break from selling, and so eBay wish to see that the items have been delivered.

Do you have tracking showing delivery?  Enter this where you marked the items as dispatched and the payout can be released sooner.

You have had a break from selling,  have you fully registered for eBay's Managed Payments?  If not,  this too can delay your payouts.

See here:

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

[myriad*seller]

Are you checking the correct bank account for the payouts?

Remember payouts go straight to your bank, not to Paypal 

[geraste_6208]

I can see no payment on the 6th Feb for the two items...I assume they would be combined togeter for £33.97 on my payments all togeter .....

[*vyolla*]

Once paid out, the funds take 0 - 4 days to clear into your bank account (clearance time depends on which bank you're with, some are faster than others).

[tressygirl]

If  you  cannot see your payments in the link below,  in any form ,  it may still be ' processing',   then you need to complete the process of registering for Managed Payments,  I have included the link above.

See here: can you see your payments?

https://www.ebay.co.uk/sh/fin/transactions

[geraste_6208]

so answer me this why for the jvc tv does £26.99 less .99 fees equel a payment of £18.98 ???? a payment I was not expecting ..and the thunderbirds car doesn't add up either

[*vyolla*]

Your JVC sold for £20 plus £6.99 postage, eBay's fee would be 12.8% of £26.99 plus 30p.

So, 12.8% fee would be £3.45, and if you add the 30p to that it makes a total of £3.75 fees. 

[geraste_6208 · Accepted solution]

so I have answered it myself...the tv plus the model minus 14.99 for listing the honda leaves 18.98....thanks for the help