Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
impossible delivery times.
this is driving me crazy, and for the first time in 13 years of selling on ebay my seller level would be below standard.one example - item sold via second class large letter with a dispatch date of 07/10/25 at 11.59 BST. Estimated delivery date shown...
Evri lost my parcel
I sold a brand new motorcycle paddock stand and used the simple delivery method which Evri were entrusted to deliver my parcel. Two days later I received a message from the buyer showing me a photo of the delivered parcel, it was a different parcel a...
Bug with postage? Can’t select custom postage
Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...
Simple delivery- postie not collecting
Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...
offering free postage is not viable anymore?
I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...
Resolved! Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Simple Delivery option completely missing
Trying to list various items, however the Simple Delivery box is no longer there. I’m left with custom delivery only.
It was not possible to generate the label. Service not available for the delivery or dispatch from a
Can anyone advise on what I can do to fix this please? It was not possible to generate the label. Service not available for the delivery or dispatch from address postcode. I've printed two labels this morning fine and then I cannot print my last one ...
Combining postage for multiple items sold
I've had an enquiry from a customer for 3 items and understandably they don't want to pay 3x postage. Before Simple Delivery took over, I could have deleted the postage costs from 2 of the items and just charged postage for 1 and sent them all togeth...
Combined postage problem when it doesn't cover the cost due to the weight of the items when combined
I have had a problem with a buyer combining purchases which meant the Simple Delivery system did not cover postage due to the weight of the goods, I had to pay over £10.00 extra to post all the items. The buyer refused to cancel the order saying I sh...
absurd recommended Simple Delivery postage for advent calendar
Not sure if to put this under postage or buying!I collect paper/card advent calendars. I bought a couple of lovely ones recently and knew the postage was high, medium parcel 10kg £6.65. Sometimes the calendars, because of size, are medium parcel but ...
Simple Delivery Option Vanished
Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...
Is there an error on the listing page regarding simple vs custom delivery...
When listing an item, on the listing schedule the 'Custom Postage' heading appears to be where 'Simple Delivery' heading should be and vice versa. If you choose custom postage it seems to follow the normal simple delivery steps and the listing as app...
Simple Delivery collections
Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...
Resolved! Simple delivery or silly delivery
OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...
