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How do I set Royal Mail international postage?

This is driving me completely bonkers - I sell collectible trading cards, which easily go into standard small letter envelopes, saving an enormous amount on postage abroad. I've got a potential Canadian buyer but can't find any way of sending it exce...

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Parcelforce label

I can only get it to produce the label in A4 size with no QR code. The shop won't accept the label and I've cancelled and reproduced it 4 times stating 4x6 and at nearly £14 per label my account is now negative and my bank wants the refunds!

Simple Delivery (parcel size)

Hi there, I noticed when sorting out collection for my item (royal mail) it stated I could change my parcel size from small parcel to medium, without any extra charges? I had free shipping for buyer! Can anyone confirm if they've done that? I know th...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Combining postage for multiple items sold

I've had an enquiry from a customer for 3 items and understandably they don't want to pay 3x postage. Before Simple Delivery took over, I could have deleted the postage costs from 2 of the items and just charged postage for 1 and sent them all togeth...

Global shipping and royal mail

Hi there First time I have posted in my 20 odd years on ebay, since "simple delivery" started I have had a few issues but it seems to be bedding in now, however, I have personal issues with royal mail, I will not use them due to the "horizon" scandal...

Evri. Oh No. So Long eBay

Well Evri is the final nail. I mean who would EVER choose or trust Evri (rebadged from Hermes who were the previous worst) To be honest I have now lost all confidence in buying from eBay as I know that it will be likely that my item will be late, dam...

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  • 71 Views
  • 0 replies
  • 1 kudos

packlink ignoring ALL emails direct from me, UPS UK, UPS USA

£5,000 Package sent via packlink and they are Ignoring all my emails sent every day for a month They are ALSO ignoring UPS Emails I just want my £5,000 parcel returned to me UPS today said sadly Packlink have not responded to there request sent on th...

Really bad Customer service Evri

Trying to claim for damaged goods . Sent my parcel first time with Evri only to find out it was damaged badly in transit , Trying to get through to speak to a human is a joke , The whole experience on Evri's website is a joke also , My experience is ...

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