Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
EVRI stole items then repackaged order - how to claim?
Hi All, A buyer recently received their order from me - however the parcel had been repackaged with many items now missing from the order. Reading other posts from the community I now presume these items have been stolen. Does anyone know I go about ...
EVRI driver steals my item and places label on different package.
I had 4 items delivered from The States yesterday. 3 were OK but one, that should have contained a vintage bracelet that set me back about £150, contained a pair of womens leggings. I thought at first that the seller may have got things mixed up but ...
International Postal operators online customs forms for USA
I'm one of a large number of EBay sellers who list on different Ebay sites. That decision is partly due to that there is no specific site for my country, but also some items are simply going to have a larger interest group in different countries, and...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Shipping a large poster
I am in the middle of doing my listing and i am at the part where it is telling me what my parcel dimensions are, now my size is not listed but if i was to post via royal mail website it has a postal option up to 90cm length wise (mines is 80cm) Any ...
Global shipping program
Has the global shipping program ceased to function properly i understand according to some online information that shipping to the usa due to uncertainty regarding tariffs etc has been suspended but have now had a customer unable to checkout in the N...
Item that I posted in postbox never got scanned by Royal Mail.
The buyer is claiming that I never sent the item and is starting to sound angry and threatening. Amongst other things, they are telling me they will call the sorting office for some reason. I've maintained polite and respectfull comms throughout. I'v...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC and thought it might be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
small parcel items are priced at medium parcel postage prices
ahh just notice some of my LPs are now medium parcel postage parcels all listed at £3.44 now £3.64 , LPs are not this size should be£3.38 why should i have to sort this simple delivery mess out myself sort it out.
Tariff? Can I buy a 20$ Shirt from the UK and have it shipped to the US?
I'm trying to understand the UK to US tariff situation. I just want to buy a used shirt, is the UK still able to ship that to the US without a tariff?
Postage Charges
I have sold three items to different people today which were sold including postage (UK 2nd Class Small Letter). But the final bill created by ebay includes a postage charge of 95p to the buyers. Looking at the Order there is a message "Buyer selecte...
Delivery
Hi, iv posted an item manually as I couldn't print it off as it said' address needs editing.I checked with buyer and it was correct so I posted my self and paid for it.Now its just says pending for delivery and no way of adding tracking or dispatch. ...
Resolved! Simple Delivery & EVRI
Simple delivery....simple question ? Why are we forced to use only EVRI now, I always used Yodel before and that option has disapeared along with Packlink.... Why so they keep chaning these things ?? Is the bottom line the money ??
Simple Delivery - simply unusable, simply irresponsible for specialist items
I think Simple Delivery is going to be the thing that finally pushes me away from eBay as a private seller (and no, I won't be a business one, I'm not a business). I usually sell old computers or musical instruments from my hobbies, and the lack of o...
Missed RM collection - do I have to pay 30p if I rebook?
When Royal mail fail to turn up for a collection of a tracked parcel, (which happens a fair bit), and I have to re-book it through their website, I presume I will have to pay 30p per item?If so I suppose cancelling and buying new labels would be a be...
