Seller News: July 2025
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Forum Posts
Simple delivery for high valued item
Hi I’ve just sold a high value item (£600) I chose to pay for delivery so that I could opt for tracked special delivery like I have done in the past, however it’s not an option and only giving me standard delivery. does anyone know if this amount wil...
Dispatch time will be set to 3 days - simple delivery !! - no option to change
I dispatch items in 1 day, why is it set to 3 days for simple delivery, no option to change it ??When you buy an item, I expect it asap, not having to wait 3 days for dispatch (not saying all do, but its the fact it will show this as standard)Someone...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Simple Delivery seems too restrictive
Prior to Simple Delivery if I was offering free postage I would select Royal Mail tracked and chose the option for home collection, otherwise I have to drive 15 minutes to my nearest post office. It appears that I no longer have the option to choose ...
Packlink - how to appeal or overturn a claim dismissal?
Hi there Ebay Community. I'm a relatively new seller of vintage ceramics and glassware. I posted a framed needlepoint tapestry to a customer in the Scottish Highlands and when it finally arrived with her it was totally destroyed - completely smashed ...
Simple delivery
Yet again no support from e bay when you cant print the new addressed postage label and the Qr scan was not working. got to the post office to send the item to the buyer, i had to purchase a first class stamp. e bay brefused to reimburse me, buyer go...
Royal Mail 2nd Class post now officially 3-4 day service, Will eBay update estimate?
From today (28th July) Royal Mail will no longer aim for a 2-3 day delivery for their 2nd class items. From the Gov.uk website, this is now confirmed as 3-4 day delivery (which is still a miracle considering most arrive 7-10 days)... https://www.noti...
Didn’t get the delivery I paid for
Hi, I know it’s sounds quite a small thing, but I specifically paid for 24 hour tracked so I could obviously track the item and know when it’s going to be delivered! But it’s been sent 48 ( the default free shipping) with no tracking. Only a signed f...
Simple Delivery Simple Delivery Terms and Conditions
Hi First time on the forum I am a private seller. I recently sold an item, which was sent using ebays simple delivery . Unfortunately, the item didn’t arrive and the buyer and l agreed to open a case with eBay. EBay stated that they would resolve the...
Delivered but eBay isn't updating?
Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...
full refund including postage costs
I posted an item using Ebay Simple Delivery. Evri first of all misplaced the parcel, then informed the buyer it had been 'destroyed beyond repair' in transit. Ebay refunded the purchase price but not the postage and protection costs. Why on earth sho...
Royal Mail Customer Service
You have to laugh if nothing else. I purchase postage through eBay and normally post in a Royal Mail collection box however I know the staff in my local sorting office having previously had a RM business account. On Wed 9th July I had 3 orders ready ...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Delivery
Hello I have always taken my items to the post office and pay there for the postage, I have added a tracking number as well. This particular item I sent you could print a label, which I know is so confusing for me. I have noticed the delivery says no...
Ebay simple delivery
Trying to sell a poster and post in a large tube, but eBay simple delivery doesn't allow "large" items for postage. The custom option has also disappeared. Anything I can do at all here?
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