Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Not so 'Simple Delivery'
Does anyone know why eBay are so obsessed with trying to FORCE sellers to use EVRI? Have they acquired this courier or have they accepted a monster 'brown envelope'? What is the rational behind forcing this courier on people? I want my items DELIVERE...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Maximum Postage Costs policy and US Tariffs issue
Ebay has a Maximum Postage Cost policy for many categories, sellers are required to offer an inexpensive option, but are allowed to charge more for additional shipping options. Since US tariffs are in effect, many sellers have decided to raise their ...
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
Resolved! How long does it take to refund unused postage label
I was able to send two items in one parcel so one of the labels was unused.I completed the "request a refund" document and confirmed this on the phone as I requested to know how the second item could be shown as sent.The customer service agent checke...
Changed courier
I recently sold an item and used Yodel as the courier, but they would not accept the parcel. I eventually got it shipped by DPD, and it has been delivered to the buyer. I added the DPD tracking number to the order and have cancelled the Yodel label, ...
Postage
I've just sold items with 87p royal mail cost to deliver. Why now am I getting charged £2:68 yodel?I put on my item that it's a royal mail delivery so now half the money I made has gone on delivery chargers
Yodel increased the price
HiI sold an item a fine chain the package was the size of an a5 envelope, when I went to print the postage label I had difficultly Eventually I got it printed and seen that yodel had added and extra amount to the delivery cost. Can anyone explain why...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Ebay not releasing funds
Hi,as a car part seller, not always we are able to send the parcels with your traditional courier. Some engines, doors, bonnets etc. are being posted with a tracked pallet delivery. Tracking is available, also a signed POD is available. Ebay IGNORES ...
Postage rates
I sell fabric by the metre. Postage on one metre is VERY different to postage on many metres, both in weight AND package size, but with Simple Postage I cannot list different rates? and I cannot increase the postage once the customer has paid. It tak...
Postage
HiI am just checking my listing since simple delivery came into force so some things I have listed that are large letters is overpriced.Example a childs t-shirt would either be 1.55 or 1.80 depending on weight Ebay have calculated 2.70 and I don't se...
Where has Custom Postage gone? Item should be exempt from Simple Delivery.
TL;DR - Is there currently a known issue with the Custom Postage option not appearing when it should? I've been away from the boards for a while (giving us all a break!), so am out of touch with the current state of play. I'm trying to revise a listi...
Resolved! Guidance on Refunds for Missing Evri Shipments
Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
