Postage
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Choose Wrong Shipment Method

HiI accidentally chose eBay's courier service, so prepaid labels were generated. I know eBay doesn't reimburse that amount, but how can I update the tracking info with the one from my own courier? Any help would be appreciated!

Simple delivery

Hi all, Is there any way we can opt out of this simple delivery option, as far as l can see this is just a money making exercise for ebay an a disaster for sellers.

Cannot generate Royal Mail postage label

I’ve been trying to generate a Royal Mail International Standard postage label, & keep getting the error message “Something is wrong. Please try again later”. I’ve bought postage via EBay’s new system since it was enforced this year, & this is my fir...

Resolved! will it class as a late delivery?

Just a quick question if anyone knows the answer.Someone ordered an album from me - quite expensive - so as i do - i paid for special delivery to arrive next day before 1 pm and signed for. They atemped delivery - no answer - so i contacted the buyer...

Postage. How to adjust.

I am selling a large amount of 7" vinyl (my own collection). Postage is usually Royal Mail £1.85, large letter up to 250grams. However Simple Postage comes up £2.70 (large letter up to 1 kilo). I do not want to charge this for buyers. I take it the b...

Package delivery size limit

Someone has recently purchased something on Simple Delivery, Paid for Evri. When l hover over ''See Package Size Limit'' it says: '"Avoid extra charges by keeping your package within the size limit selected at listing — up to 1 kg, 45 x 35 x 16 cm.La...

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Simple delivery

Just a simple question here. I am looking to sell something that's worth over £500 on eBay.Before you had the option of insurance through the drop down menus. Do we still have this option, of adding extra insurance with Simple delivery?Sounds of dumb...

TRACKING NUMBER SAME ON 2 PARCELS

I posted a parcel off ,simple delivery with Royal Mail,then next day printed the same label by mistake for another parcel. I immediately messaged both buyers to let them know. The first buyer said she will do as suggested and refuse delivery of the 2...

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

Packlink refund on damaged item - Evri

Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...

Disgusted with eBay postage

That is is. I'm out of eBay after this message I am selling on AV forums. Now, as of the change, items I have taken to the post office for weight and cost checks, eBay is roughly static g half the postage price, thus a dirty tactic to get money back ...

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