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26-01-2025 2:31 PM
Hi all
Since the system has changed when I generate the postage label I can no longer change the weight / carrier / size - what am I doing wrong.
Thank you
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27-01-2025 3:26 PM
Hi carolsandrabradberry, thanks for your post.
Regardless of any changes, you should still be able to do this. Could you please confirm if this is still happening to you, and if so, are you just getting error or the option to do this is just not there?
Thank you,
Marco
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Postage
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01-02-2025 8:01 AM
Hi
No I no longer have the option. The quick mail service has already been applied. Therefore in this instance maximum weight was 1kg but I need to adjust to 1.2kg and pay more postage but it wouldn't allow.
Many thanks

