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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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Resolved! Yodel compensation

Does anyone know how I can claim compensation for the failed delivery using the full protection through ebay because Yodel are telling me it's the responsibility of the petrol station I dropped it off to! I started using Yodel as it was the cheapest ...

Royal Mail and Ebay

Hi, I seem to be having a situation here with Ebay and Royal Mail. This is what happens: Someone buys something, I go to the postage options and click on "Collect Parcel" and get a pop up thing saying Royal Mail will collect on such a day. Happy with...

Royal Mail problems at South Midlands MC

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...

Parcel lost in Spain!

Can anyone advise me please?…. I sent a parcel to Spain at the end of August. Buyer hasn’t received it. Obviously getting irate now as the item has cost him well over £100 inc postage. I do use the GSP but for some reason thjs item slipped the net wh...

EBAY message 'there is an issue with royal mail"

So yesterday and today when you go and buy a royal mail label you get a red warning there are issue with royal mail but no explanation of what the issue is. I am sure its been discussed a billion times but what is the current issue?

Two Simple Delivery Questions

I am having problems with Simple Delivery. Can anyone assist here?: 1. I have been waiting over two weeks for a simple delivery refund after submitting the relevant refund form. Is this normal? 2. I sold an item today (not free delivery). I have not ...

Mandatory postage charges

Am I reading this right, that I now cannot set the postage charge? Having sold an item, the system is charging me a lot more than what I paid to send the item from my local post office. Is there a way to avoid this. Why should I pay eBay from postage...

Resolved! Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
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Postage insufficient

I have been a member for some years but not listed anything for a while. I listed a phone (large item as its an American diner style phone) which sold and eBay deducted the postage cost for a simple delivery but I've noticed that it says it is only u...

To Sellers who have used Yodel the past week

Has anyone else been affected by Yodel’s ongoing issues? Since last week, they’ve been experiencing major delays but at no point did they make sellers aware they were switching over companies. Because of this, I’ve had endless cases opened against my...

Resolved! postage for sold item all wrong , simple delivery

Hi, Ive sold an item for just over £500 which i had listed for several months before simple delivery became compulsary. The buyer paid postage of £3 approx. The problem is that ebay had put in the postage as a large letter size obviously when SD beca...

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