Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Royal Mail tracking number starting IW
Have justed tried to track a parcel and it says it has gone to Abbey Wood in error and it will be re routed immediately. So not sure when that will arrive. But just wondering if anyone has seen a RM tracking number starting IW before it is a new one ...
Royal Mail Sunday deliveries
Today and last Sunday I have had a parcel delivered! According to the postie they have new contracts and Sunday working is part of the working week now ( not overtime ).Is this happening elsewhere in the country? I haven't seen this announced anywher...
eBay wrongly showing tariffs to be paid by the buyer on delivery
eBay are showing on all of our listings for the US market that the new tariff in place has to be paid by them (the buyer) on delivery, their exact wording is - "Due to US policies, import fees for this item will need to be paid to customs or the ship...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Maximum Postage Costs policy and US Tariffs issue
Ebay has a Maximum Postage Cost policy for many categories, sellers are required to offer an inexpensive option, but are allowed to charge more for additional shipping options. Since US tariffs are in effect, many sellers have decided to raise their ...
Not so 'Simple Delivery'
Does anyone know why eBay are so obsessed with trying to FORCE sellers to use EVRI? Have they acquired this courier or have they accepted a monster 'brown envelope'? What is the rational behind forcing this courier on people? I want my items DELIVERE...
Royal Mail: Ridiculously Poor Tracking updates - Why use RM?
Has anyone else looked at how many RM 48hr Delivery packages have no delivery update at all? I'm predominantly an eBuyer, but im sick n tired of the poor tracking thats available when things are sent via Royal Mail. especiallialy when large sums of m...
Anyone else being overcharged for Simple Delivery postage?
We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...
No postage options.
Im unable to list items as the postage options box is just pulsing/ flashing. any ideas whats happening? Its been like that for a few days.
Postage
HiI am just checking my listing since simple delivery came into force so some things I have listed that are large letters is overpriced.Example a childs t-shirt would either be 1.55 or 1.80 depending on weight Ebay have calculated 2.70 and I don't se...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Resolved! How long does it take to refund unused postage label
I was able to send two items in one parcel so one of the labels was unused.I completed the "request a refund" document and confirmed this on the phone as I requested to know how the second item could be shown as sent.The customer service agent checke...
Changed courier
I recently sold an item and used Yodel as the courier, but they would not accept the parcel. I eventually got it shipped by DPD, and it has been delivered to the buyer. I added the DPD tracking number to the order and have cancelled the Yodel label, ...
Postage
I've just sold items with 87p royal mail cost to deliver. Why now am I getting charged £2:68 yodel?I put on my item that it's a royal mail delivery so now half the money I made has gone on delivery chargers
Yodel increased the price
HiI sold an item a fine chain the package was the size of an a5 envelope, when I went to print the postage label I had difficultly Eventually I got it printed and seen that yodel had added and extra amount to the delivery cost. Can anyone explain why...
