Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
ParcelForce collection
Hi all, Royal Mail and ParcelForce merged a couple of weeks ago which I expect may of you will of known. Since then, we have been unable to get ParcelForce to collect items from our business despite a huge amount of effort trying on their new website...
Global Shipping Programme
Can someone clarify, if an item gets listed with the appropriate postage options, and is then shipped using GSP, whether the weight of the parcel, may incur any extra charges, as it is transported from the UK to the sellers Country? The reason for my...
About had it with Royal Mail.
So after many failed collections recently and parcels not reaching customers I’m looking to see what the alternatives are to Royal Mail.Thankfully most customers are understanding but not all and I worry it is going to eventually affect my feedback.W...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC and thought it might be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
GSP not working for USA
HelloI’ve sold an item via the GSP programme to USA but it’s now saying that GSP doesn’t ship to that county ?Has GSP stopped shipping to USA again ? It doesn’t show on the postage list anymore either which is weird! Thank You for any help
Simple delivery missing
Anyone else getting simple delivery missing when listing an item? It happened to me yesterday but it was a bag with a Union Jack on and I presumed there was some weird rule about flags, but it’s just happened again with a very standard item. I’ve als...
Discount on postage
Hi- Sorry if I appear to be thick...but!!! I have had an enquiry from a buyer who wants to purchase several items and is asking for a combined postage. Before 'simple' delivery, this wouldn't have been a problem. How do I go about it now as it is the...
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
Postage to Malta
Hi, I have an item for sale which a customer in Malta wants to buy......no problem, as it's listed with Ebay's Global shipping programme, and Malta is one of the countries listed. However, when she clicks to buy it, it says that the seller doesn't po...
Resolved! My postage tables and Global Shipping Programme query
Hi!I'm in the UK and want to sign up for the Global Shipping Programme (GSP). I currently have Postage tables set up in my Business Policies. Each table includes BOTH my UK delivery options and my International options for a particular parcel weight/...
Royal Mail tracking not updating on ebay
I've noticed that all of a sudden none of my royal mail tracking numbers are updating on ebay and wondered if anyone else is having the same problem?? On Royal Mail they show as dropped off at the post office, etc but on ebay they've not even updated...
"Unfortunately, this item cannot be shipped to United Kingdom"
Can we please have a way to filter out listings that can't be delivered to us? Most of my search results are now pointless.
storage
Good morning, my warehouse is local and yet they say I'm outside the UK, how do I resolve this?
PACKLINK
Today for the third time I have recived an email from packlink:Courier:EvriCost adjustment:£3.18 (charge)Tracking:H051JA0134247599Weight on label:1000.00 GMBillable weight:1200.00 GDate printed:19 Aug 2025 How wrong again are they !Label printed from...
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