Postage
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Simple deliver postage costs what's happening

Prior to 20/5/25 Royal Mail 0-2kg parcels have been £3.44 New prices and services were supposed to start 20/5/25 with a small parcel option for Royal Mail and more bands The prices seem to have increased on all live listings but none of the increased...

Postage rates on Simple Delivery

I've been listing items using Simple delivery, but the rate for a Royal Mail parcel up to 2 kg has suddenly gone up from £3.84 to £5.15, which is ridiculous. If I chose the old method, I can send it for £3.35 with RM collecting it from my house.

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How do I get MY postage refunded for a lost item which I sold?

I sold an Item. It was free postage on "anything but"-Simple Delivery, so that meant I paid the cost. Fine, been doing it a while and got my head around most of it.The item has been lost by EVRI and tracking not updated since 13th May. I, proactively...

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Missed RM collection - do I have to pay 30p if I rebook?

When Royal mail fail to turn up for a collection of a tracked parcel, (which happens a fair bit), and I have to re-book it through their website, I presume I will have to pay 30p per item?If so I suppose cancelling and buying new labels would be a be...

Resolved! no longer seeing postal options for collection

I am a householder and not a business trader. Owing to mobility issues, I rely on the Royal Mail collection service to collect from my home and deliver items I sell. Within the last 24-48 hours I am no longer seeing options for ANY collection service...

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Resolved! Where do i find the postage costs for item sold? seller pays etc

Hi, I offered free delivery but when i went to purchase postage it defaulted to this stupid default shipping and i didn't even get a cost? just automatically generated a shipping label. Still can find the cost anywhere? What is ebay doing? just let u...

Resolved! Prepaid labels, voiding label & compensation

Hi, I just sold my phone and the seller paid for the prepaid labels. Say I post it and Royal Mail looses my parcel, the compensation doesn’t cover the price of the phone and release my payment. i want to use a service that cover the cost, how do I vo...

Simple Delivery Price Changes Alert

Just a heads-up regarding overnight price changes in Simple Delivery. Yesterday, I listed some cassettes for sale. I carefully weighed the tapes and worked out the appropriate parcel size. Although they easily fitted within the Royal Mail Small Parce...

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International Postage GSP off

Overnight international postage via GSP has been switched off and all my listings are domestic postage only. I’m having to individually reinstate GSP one by one. What the hell? (And before you ask, bulk editing is disabled too!)

RE; simple delivery

my first attempt at getting info across to fellow sellers with this prob (so far there is no 'simple' answer), so this has probably happened to many sellers already but now its happened to me twice within a week, what has happened is that when buyers...

Royal mail and ebay aren't showing delivered.

Hi.I sold an item recently. It was sent Royal Mail special delivery 1pm, however both Royal mail tracking and eBay haven't updated the tracking and it is still showing at the delivery office. I have been in contact with the buyer who has confirmed it...

eBays 'customer service' has become terrible.

Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...