Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Royal Mail simple delivery qr codes invalid!
Hi, I have just been to post all item's that I have sold in the last 24 hours at my post office. 4 of my items were Royal mail 48 Tracked /simple delivery, all 4 QR codes are invalid and will not scan! How am I supposed to send my items to my custome...
Simple Delivery Labels Not Scanning At Post Office
Just taken some parcels to the Post Office, posted with simple delivery and they wouldn’t scan. Post Office staff got the message “2D barcode not recognised, not valid for tracked 48”Has anyone else had this? Thanks
Delivery - waste of time and fuel.
Hi all can someone tell me the logic in this. Sold an item to so go St Leonard on Sea This is it's journey Sutton surrey to Coventry 122 milesCoventry to Tonbridge 143 milesTonbridge to St Leonard on Sea 31 miles A total of 296 miles. Miles from sutt...
Simple Delivery again
I just need to clarify this before I turn off my ebay store.My items weigh less than 100g, and fit into a large letter, which Royal Mail costs £1.55, I always take it to the post office to get scanned so its tracked.From 6th August, it seems the only...
Resolved! Yodel compensation
Does anyone know how I can claim compensation for the failed delivery using the full protection through ebay because Yodel are telling me it's the responsibility of the petrol station I dropped it off to! I started using Yodel as it was the cheapest ...
Multiple oil drums shipping problem
I sold two 5 gallon drums of oil to a buyer in the USA. Combined they weight more than the maximum shipping weight. How can I get around this? If I could use my own courier that would solve the problem, but it looks like that can't be done as the shi...
eBays 'customer service' has become terrible.
Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
another simple delivery refund question
Hi everyone, A quick question...I sold an item today, customer paid and delivery was with simple delivery. Free to buyer so i paid for the label.. Ebay issued a royal mail label costing £5.55 which is ok so far... Now several messages later between m...
Lost sale due to cost of GSP
Nice chap from Australia - wanted to buy a cassette from me - total AU dollars - 96.49 - however the GSP postage for a cassette tape would have pushed this up to Au dollars 150.00 at the 1K weight - really a cassette tape in a padded enverlope is aro...
offering combined postage after buyer has paid
so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Two packages stuck at Glendale Heights
I ordered some items from a seller in the US, seller shipped the items on 5th May, packaged arrived at Glendale Heights on the 8th. It has since been stuck in the hub. I’ve ordered some more items from the US since then and all those are on the move,...
Quoted £3.38 and today, eBay charged me MORE £3.64
When I bought the postage, the page said £3.38 for Royal Mail 2nd class under 2kg. Today, I packed the item and was horrified to see £3.64 instead.It is ILLEGAL to do this. I was quoted £3.38 and yet they upped the price on the go. Sounds like a cold...
Next Day Delivery Not Showing – How to Fix?
Hi, I’ve set our delivery date to Next Day Delivery, but the listing still shows a 3-day delivery time. Could you please let me know how to update this?
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