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personalisation

I have completed the personalisation to complete my first listing but it doesn't show up for the customer. What can i do.

 

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personalisation

jckl1957
Experienced Mentor

I have taken a screenshot on your listing as I see it.

It does look like the option to personalise is there.

jckl1957_0-1764175481469.png

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 2 of 7
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personalisation

Thanks for getting back to me.
But can you see our instructions.

Thanks

Diane Randall
Message 3 of 7
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personalisation

If there are instructions on personalisation - no.

Could you add them as the first line of the description?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 4 of 7
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personalisation

What instructions?  There are instructions for use in your description. 

Message 5 of 7
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personalisation

When listing our product we came to a section to give instruction for the customer to be able to personalise the product.
When we look on the listing when it is live our instructions are not there.

Diane Randall
Message 6 of 7
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personalisation

If you scroll down below multi buy cost,  it shows personalisation box.

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