Regarding account

[pharmaci_72]

Policy violation 

[61stephenuk]

You need to fully explain the issue you are having but with all new items you should be using a business account, private accounts are for people selling their own no longer needed items

[tobiasd4]

https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710

I suggest you read this & correctly upgrade to business account before ebay close you down.