16-03-2025 11:30 PM
I make money, but I do not make any money selling inkjet cartridges and toner cartridges on ebay. It took me 5 days to be able to log into my account, there was a 2 - 3 day delay after I updated my mobile phone number with helpful ebay staff on the telephone, but then after the delay, the telephone number change did not go through as they said it would after between 3 hours and 24 hours, they said.
There are lots of sellers of inkjet and toner cartridges on ebay, and ebay I saw had an advert during the recent months, claiming that selling ink and toner on ebay is a great thing to do. Sellers like ourselves do not make sufficient profit on ebay, and frequently lose money on sales after ebay fees. Sometimes there is little that ink / toner sellers can do because it is a race to the bottom on price, and the cartridges have to be sold in good time because stock has a long but limited lifespan. For ink and toner suppliers, selling at a negative margin is a frequent occurrence for some of us.
It appears that ebay is run by unpaid computer robots, for example there is no email address for them that can easily be found, and if you want to send a message one screen comes up saying "Help yourself". Please be careful if you want to sell ink and toner on ebay, it can be possible to get lots of orders, but it goes towards pointlessness if almost everything has to be sold at negative margins, true information at least for us. The only people who were making loads of money on ink / toner was ebay, so those promotions they did inviting ink and toner companies and businesses was currently an invalid one. I'm not sure I will continue to run a tiny shop on ebay, running costs create net losses, not only do you pay approximately 10% on sales, you can pay extra to rank higher and lose even more margin. The people making the ink and toner for us should be well paid and there should be the opportunity to make a nice profit on a sale, and a nice amount of net profits by the end of each month, year etc.
17-03-2025 1:05 AM
I'm not quite sure what your question is here, do you want to contact eBay Customer Services?
Most questions can be answered by checking out eBay's comprehensive guidance pages, but issues that require account access can only be dealt with by eBay.
You are selling in a competitive and rather saturated market, competing with the big high volume business sellers who can sell cheaper. Your feedback has taken a big hit too, both of the buyers who left negatives say that eBay refunded them, if they had to get eBay to step in your account will have received defects, which will be damaging.
Keep an eye on your seller dashboard and metrics:
17-03-2025 12:04 PM
Thanks for the reply vyolla. Yes I was trying to contact customer services again, and was unable to in a timely manner. I am able to sell ink and toner at lower prices than the "big sellers", but none of them make enough money in my opinion, for themselves, due to the ink and toner race to the bottom on price. We had problems arise on TWO orders, the problem of stock in 2 different locations was resolved. I think I will stop selling ink on ebay, it's all very well - for customers - running businesses (myself and other traders for ink and toner), which sell at retail literally "the cheapest prices in Britain or the world globally", it's good to help customers on price in this way, but the sellers should be allowed to make a profit, rather than having to sell at sometimes less than 13% gross margins, or for ourselves and I'm sure some other traders - constantly negative margins. It's not to do with trade prices, for our imported cartridges, I get good trade deals, it's to do with billionaire ebay charges and issues. 'Fraid I think I'm not really wasting my time on ebay for ink and toner, certainly not at the moment, making less than 50p a week mean! Couldn't contact customer services, I eventually managed to log in. The claim "ebay I saw had an advert during the recent months, claiming that selling ink and toner on ebay is a great thing to do." - false description of trading on ebay, not recommended!
17-03-2025 1:55 PM
It is really up to individual sellers to work out whether there is any point selling on ebay, only seller knows what their overheads are, so believing what ebay says is not the way to go about it.
Ebay do suggest on many things starting at 99p with free postage. Only a very inexperienced seller would or should even consider this as good advice.