Despatching orders together

[mikezzmike99]

A buy ordered 2 items (A and B) that I had offered for sale separately. They were offered seller pays for shipping and I used simple delivery. I packed them together in one box and shipped them using Evri. EBay’s simple delivery system offered me a QR code for each item, but because the two items were in one box I only used one QR code generated label, the one relating to item A. When I look in MyEBay it shows item B as not being despatched, and there is a scary red message saying ‘DESPATCH OVERDUE’

How can I mark it as despatched? My customer has received both items. 

[**peaseblossom**]

Open the unused label and that will mark item as dispatched.

[mikezzmike99]

Thanks. It now shows despatched. Am I right in guessing it will never show as delivered, or will it default to delivered after a few days.


Sent from Mike’s iPhone

[61stephenuk]

You are correct it will never show as delivered as the tracking has not been scanned,you should receive payment 14 days after sale

[john1297576]

This can be a problem, as without proof of delivery buyer could claim not received. So much easier in the past when postage really was simple (easy).