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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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User avatar by Community Team Community Team
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Customer Services Advice On Business Accounts

marco@ebay dave@ebay Yet again on a call to customer services (Closing shop, required a refund) I have been advised that I should trade on a private account to avoid seller fees. I explained that this was against UK trading laws. The agent is unaware...

Shipping to US royal mail DDP

US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...

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Still no sales on Ebay.

The season has changed, the weather has changed, and everyone has been paid. We are top rated, with 100% feedback, yet still no sales on ebay. If we could actually get rid of our stock we would close today. Something is rotten in the state of Denmark...

Simple Delivery Labels are not refunded if not used.

People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...

Resolved! USA Import Tax Threshold Abolished

From Aug 29 this year all shipments will be subject to import tax regardless of value. It used to be $800. I am just wondering if ebay will be charging the appropriate tax to buyers or not as they do with EU shipments.

Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...

Knock, Knock - the Tax man came calling....HMRC

As the title suggests, the tax man came calling... What started as a tax "enquiry" swiftly progressed to a soul destroying "20 year" (yes 20 years!) tax investigation. I am just here to offer my support to anyone who is going through the process, or ...

User avatar by Contributor
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Item Swap and What Should Sellers do?

I'm at a loss right now and would appreciate an explanation from someone at eBay. We recently sold a new item that was clearly shown in the photos as immaculate, still in its manufacturer's wrapper, and with all accessories sealed. The buyer immediat...

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coming back to ebay ?

I used to sell on ebay it was my full time thing then me and my partner split up and I had to move. I'm in the process of setting up a small business making personalised one off items think ornaments and signs resin items and when I'm reading posts e...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

eBay Scammed Us/HMRC?

We’re a UK-registered business with a UK VAT number, though we’re partially owned by a Swedish investment company. We sell goods within the UK, all subject to 20% VAT. eBay recently changed how they handle VAT on our account for UK orders - they now ...

Estimated Delivery Dates - Incorrect

Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...

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