Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

[theglo-68]

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D.  Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. 

We replaced our printer and started putting labels on large envelopes for our 2nd Class Large Letter and other posts. 

But issue is not fixed. We still see large amount of charges on each and every invoice. 

Please can  someone share their findings to see if there is a better way to fix this issue.

Came here because we've been having the same issues. I think there's something shady going on. Something is definitely wrong!!😥

[bzmotman]

I did have a few but it has, fingers crossed, died off in the last few months. I didn't change anything but did take a bit more care to make labels didn't have creases or such like.

There is another thread that I can't find at the moment on this subject which must therefore have gone quiet. It might be worth trying to find it as I believe some people were having some success challenging the surcharges.